Get matched with top traditional stucco install or completely replacers in Edgewater, MD

"I highly recommend this company. I had a new asphalt shingle roof installed as well as new gutters. They were prompt and efficient. The clean up was incredible. When giving the initial estimate, social distancing protocol was recognized. Definitely worth hiring!"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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"Amazing service! I searched for laminate installation on Angie's List and acquired Tony's name; I called him up and he was able to come out personally the following day for a free estimate. I gave him the sample from Home Depot and he offered an estimate that was almost 200% below the average estimate for the same job while still offering to use the exact product we wanted. The job took approximately a day and a half and the contractors were professional and cordial (not even minding the wandering Akita roaming throughout the house). I would highly reccomend!
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"Shower area and bath area looks better than new. Worked very hard during the 3 hours."

"Company was very professional and was timely with the appointment. They cleaned my chimney and flue thoroughly and provided me pictures of the before and after. Would definitely hire again for my next cleaning."

"Price – The original estimate was reasonable, BUT – the contract called for progress payments that provide Ruxton with close to 90% of project cost when less than 30% of the project is complete; Angie’s list advertised $800 discount was immediately eliminated by contract wording; close reading of contract showed that home owner will pay for any overages on selection allowances, but will not receive credit for those selections that come in under the allowance; we discovered that items shown on Ruxton drawings but not included in the contract will be at owners cost plus all appliances are at owners cost; we had requested that barn doors be included in our project. We were told they were expensive to obtain and agreed to pay $2400 apiece for them. Later we discovered they were procured from Home Depot for $499 apiece and installed in about 4 hours plus several hours for staining. Our contract specified the installation and ducting for a gas fireplace with a $2800 fireplace allowance. We selected one of the lower cost gas fireplaces for $3200 and agreed to pay the additional $400. When the job was already 45 days late we were informed that we would also be responsible to pay for the ducting cost, $1000, and fireplace installation cost, $1500. After several discussions, Ruxton agreed to cover half of the $1500 installation cost. Quality – The design and completed work has been good, BUT – rework was a constant frustration; ceiling above bar area was installed too high and had to be lowered; proposed glass shelf area was built only 3 inches deep and was eliminated by owner to reduce rework; two other shelf areas by barn doors were built too high and had to be modified; three solid wood doors were ruined during the staining process and had to be replaced; part of engineered hardwood floor was loose and had to be removed and reinstalled; two other areas of the hardwood were gouged during appliance installation and had to be pulled up and repaired; custom book shelves were ordered 12 inches deep instead of contract specified 18 inches deep and had to be modified on site; the electrician installed the wrong switches which had to be replaced; electrical wiring was not installed correctly resulting in finished wallboard having to be removed and replaced; and a twenty amp electrical line for a planned microwave was pulled but blocked by shelf installation and is not available. The bathroom shower tile was installed leaving out the trim tile. The owners removed the tile before the glue set up. We gradually lost confidence in Ruxton’s ability to work without oversight and towards the end of the job canceled a vacation to be home monitoring the work. Despite the difficult construction process, we are generally pleased with the appearance of our new family room and bath. Responsiveness – Most of the above quality issues have been corrected by Ruxton. After many complaints by the homeowner, Ruxton made some efforts to improve the rate of progress on the job. Unfortunately their efforts were too little and too late to make any real schedule improvement. Punctuality - The contract specified that the project would be completed in two months. The project has extended to over four months, more than twice the estimated duration. In addition to the issues describe elsewhere which caused delays, the project was prolonged because it was only staffed an average of two and one half days a week. We were informed that Ruxton was unable to staff the project full time due to sickness and medical issues of their contractors, contractor doctor and dental appointments, higher priority projects, contractor truck problems, and contractor personal issues. Several times subcontractors were scheduled to meet with the Ruxton foreman at the jobsite at 8am. However, the Ruxton foreman was usually not punctual forcing the homeowner to describe the work to the subcontractor. Professionalism – Frank Zeberlein’s architectural design for our project was good. Communication with Frank Zeberlein to resolve the many issues that arose during the project was very difficult. The three main Ruxton contractors that performed most of the work on our project treated us and our home with respect; however they all quit three weeks before job completion, and had to be replaced by Ruxton. Project management, coordination, and communication during construction were dismal. Frank rarely came to the site to check on progress even though his office is only 5 minutes away. The Ruxton design coordinator never visited our home. We made all of selections within the first two weeks of the contract, but many items were ordered late or not ordered by Ruxton. This resulted in delays waiting for cabinets, granite, tile, bathroom lights, and gas fireplace. The job foreman was constantly being distracted by other jobs and seemed to be unable to plan more than a day or two ahead. Materials for the job were picked up on an almost daily basis, instead of planning ahead and improving efficiency by purchasing supplies needed for the next few weeks. Scheduling of subcontractors was often untimely. Communication with us was poor throughout the project. We were routinely given milestone completion dates that were missed. Several times we were told what work would be done the next few days only to have the workers pulled off the job for several days to work elsewhere."

"The drywall repair was excellent. I could not ask for more, or better. The patches that needed fixing were extremely large, and you cannot tell that anything was done. If all you need is drywall repair, stop reading now, and hire Kargman's. Our main thoughts were that they did a great job, eventually. They had to come out and fix things twice and that shows great customer service and responsiveness. We just would prefer not having multiple trips. The carpentry ended up being excellent as well, and it was an admittedly tough job getting baseboards attached to brick, and trim along the walls where drywall met the brick. The main issue we had was that there were some sloppy places at first that needed Kargman's to come back out and fix. They were great in doing this, and bent over backwards to come out and do it again, but it would have been better not to have to have anyone come back out. The real issue we had was with the painting. Eventually, it all looks great and the final product is perfect. It's just that they had to come back out and clean up painted over faceplates, trim, and a door. They did eventually get it pretty much right, but it took a while. So again, everything turned out great and looks great, but it's not above average or done on the first try, so we couldn't give an A."

"Pretty well.  Finished product looks good.  The only problem was that the powerwashed was on too strong a setting at first and a 3 ft. long gash was dug into the cedar siding.  They did a fair job of repairing it.


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"We received several estimates and Mark's was by far the best.  He was easy to get a hold of and communicated the whole way through the process.  He came on a Saturday and finished the job in a day.  He even gave us options for mortar color which ended up matching the existing mortar perfectly.  We are happy with the results as the chimney looks better and more importantly is structurally sound, we're now less worried about leaks and further deterioration.  We will definitely consider Mark for future masonry work around our house.
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