Get matched with top computer repair, troubleshooting or upgrades pros in El Paso, TX

"I was having trouble with my desktop computer. Sad to say but I only have the basic knowledge of a computer. My screen kept showing me I was out of storage space and it had finally got down to zero space and I could not open any of the programs. I did call Dell support but my warranty was already out and they wanted around $130 to take care of the problem. I then called best by and spoke to a member of The Geek Squad and I was told that I could bring the computer in and for $39 he would point out a few things to me but I would have to punch in everything myself or he could keep it for the day and it would be somewhere around $100 for him to take care of the storage problem. I was concerned with leaving it that he would delete items that I wanted to keep. So that night I saw a TV advertisement on Angie's List and I thought that was always for plumbers, electricians, etc. But I looked it up on my tablet and there was so much more to choose from including all types of Computer Services. I reviewed a few of the listings and saw that Mike's Computer Repair had the most and best reviews. So I picked out 2 companies and emailed them both the problem I was having. I believe it was about 15 minutes later when Mike called me and we went over my problems and he was ready to take care of them that instant so he told me what the cost would be each step of the way. Mike took over my computer and for about 3 hours did all the necessary repairs that I needed. On completion he called and told me that my internet speed was so slow that it was one of the reasons it took him so long to do his work and that I should contact my internet supplier. The next day I did so and we were not getting what we paid for on the speed of our computers so they sent a repairman out check the lines did a few changes and one of our computers the speed returned to it but my computer which Mike had worked on was still extremely slow so I called Mike back and told him that AT&T thought it was my computer. Mike went back into my computer and checked on a couple of items and we did a speed test and it was still so slow that Mike recommended that I get a adapter for my unit. He told me exactly what to buy and if I had any troubles installing it to to give him a call. I went to Office Depot and purchased the adapter got back home and followed the instructions and could not get it to work. I gave Mike a call and he got on the computer again and in less than a minute he had it set up and working and my speed had increased greatly. I am very pleased with the service I received from Mike. He was so friendly and so professional it was a pleasure dealing with him. I would definitely recommend his services to anyone in need of any type of help with their computer."

"<p>He worked on it for a couple days and but finally gave up and told me how to get my money back.  He was pleasant  to work with,  seemed knowledgeable, and seemed to care.  I would have no problem with giving him another crack at my computer problems.</p> <br />"

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"I have used Joe several times over the years. He is a delight to work with and not afraid to tell you what you can use to keep your computer clean. He was also nice enough to give me advice when I finally bought a new computer last year. GOOD GUY!"

"I had just purchased a brand new Dell laptop because my existing laptop was fairly old and running very slow.  Once I got the new one up and running I found it was no faster than my old computer.  I began to suspect that when I transferred all my files from my old computer to my new one, I had inadvertently moved over some virus or corrupt files(s) that was causing my problem.  Alexander Technical Resources took control of my computer, remotely, and for about three or four hours ran a bazillion diagnostic programs searching for problems.  In the end he didn't really find anything of significance.  A few unnecessary files which he deleted but no viruses or other issues that would cause my computer to be slow.  The technician did say, however, he noticed I was running McAfee anti virus software.  It came already installed on my computer so I just kept it.  He further stated McAfee has a lot of stuff constantly running in the background on your computer as part of their security apparatus.  A number of people had reported they found this caused their computers to run slower and suggested I might try removing McAfee and installing another anti virus program and see if that helps.  I Googled McAfee removal tool, ran the program to remove McAfee and installed another anti virus program.  The result:  my computer seems to run a little faster without McAfee than it did with it.  Just as an aside, I also started using Mozilla as my internet browser instead of internet explorer 11 and that greatly increased my internet browsing speeds.  FYI. <br />"

"my computer works responded to my call within 15 minutes, it took 20 minutes to repair.. they took command of my computer. i had a cup of coffee"

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"Fine; they cleaned up my computer remotely. I ended up having to reset the computer but I don't think that was their fault, I think the software they used couldn't identify the problem."

"I have been very satisfied with Dave's Computers."

"My 7-year old HP laptop suddenly died on 9/6/2021 (Labor Day). Despite the holiday, I phoned AL at Cyber Team Solutions (he had originally setup the unit). During a phone consultation, he advised that repair was a waste. He then offered replacement characteristics so I would know what to buy. On 9/15, he arrived at my home where he transferred my files and reconfigured the new unit to behave just like the old one. Great customer care! (He was particularly kind to someone who often feels technically challenged.) I highly recommend Al and the wonderful service that he provides."