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"Everything went great. Would use again or recommend."

"I have had two satisfactory experiences but the third time they sent a rookie, who clearly did not know what he was doing and he made a big mistake installing the disposal. But he did scold us on what he perceived to be our misuse of the garbage disposal, how we must have done A, B or C and that's why a relatively new disposal went bad, even though we'd done no such thing! We called to complained that the new disposal leaked badly under the sink and spit water out the air gap when using the dishwasher. To ES&D's credit, they did quickly send a different person out to fix the problem free of charge, but the repairman was clearly unhappy about it, grumbling about how we were getting a better disposal than we deserved because it was "all he had on the truck," and he too scolded us on misuse of the disposal. That is NOT how you follow up on a customer complaint. I could have excused the first guy if I'd received a little respect from the second guy. I am done with this company."

"Dependable is their name and it speaks volumes. They were here the very next day for my toilet valve leak after waiting a week for my home warranty company to reschedule another technician. Dependable sent Taylor, who jumped out of his truck with an immediate smile. He was absolutely personable, respectful and professional. Immediately put me at ease. He evaluated my needs and gave me repair/replacement options for my immediate situation to get me through the night and we'll do the main fix in the next day or 2. With 3 bathrooms, I've put off for too long, other repairs or replacements that we will tackle next. He, again, gave me options to consider and timeframes to get these jobs done and working again. It's very easy to close off extra bathrooms and not use them for awhile when something breaks or doesn't work quite right. I may have to update this review after we complete everything, but most likely, it'll be to my liking. For promptness, I'll most certainly refer Dependable Rooter & Plumbing to my friends and neighbors. For service, if they're anything like my technician, I would highly recommend them."

"Great job fixing broken drain pipe"

"The shower wouldn’t shut off he came out on a sunday. Thought it was just a valve replacement but the fixture was to old and repiped and put new fixtures in. I’ll say it again I live in Elk Grove and he same down from el dorado hills. Definitely quality work !!"

"It is always a pleasure working with Mike. His politeness and professionalism will brighten your day. When he took my case, I knew I can put my plumbing problem behind my back because he is that good. He thoroughly examed the pipe under the shower pan and found the problem was incorrect caulking of the shower fixtures. He showed me how to fix the problem by myself. When I asked him how much I owe him, he said no charge. I asked again to be sure, and he said he was not in the house long so he won't charge me. But believe me, he stayed at least 20 minutes to make sure all the issues were discovered. Thank you so much Mike."

"Went very well and finished before promised time."

"When we purchased the house, it was a 30 year old home. Almost everybody in the period of five years to seven years wanted to convert to copper plumbing. So what they offered at that time was anyone you referred to if they chose to use their service, you have $500 cash payment which was really nice because half of our neighbors and our family members used them. I do not know what they do now, but it is a really nice service because they are a very good company. They did a great job."

"J Drains repaired the faucet"

"**UPDATE**

Unfortunately i need to update my review. 

The initial installation went very well. Matt was a pleasure to work with and took the time to explain everything to me. There were some bumps, like he ordered the wrong item for the screenlogic (iPhone remote access), but overall the install went fine. He even cleaned the filters and fixed my lighting at no extra charge. 

The problems started to occur post installation. The Screenlogic stopped working and after several attempts and more effort then i would have liked to get him out he called the Pentair support team. They were fantastic and fixed the issue which turned out to be a firmware issue with the Pentair hardware Not something Matt could have fixed but it took a while to get the right people out. 

Next, two leaks developed in the new piping. I eventually got him to come out and he fixed one but his attempt to fix the second (intake to the new pump) he sprayed a bunch of yellow foam all over and beside making a mess it did very little. 

The final issue was probably the biggest. I finally had the solar pool people come out b/c my solar was NOT getting anywhere near temp. After looking at it the solar person realized the temperature sensor was connected to read the water coming down instead of going up to the roof, so it always thought it  was near temp and kept turning on and off. Instead of trying to get Matt back out i just paid the solar company to fix it. 

And for the leak going into the pump i finally fixed it myself with some silicone. 

I like Matt personally and things got off well, but given what's happened since and the challenges in getting him back out i'll likely look elsewhere in the future."