Get matched with top laminate countertops repairers in Elkridge, MD

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Everything went very smoothly.

Each person involved with the process knew what he was doing: the salesman, the man who measured and made the template, the fabricator and the installer. They were all very professional, attentive to detail and punctual. The entire process was very streamlined and easy. It looks beautiful.

They also did my daughter's kitchen counters and sink a few years ago and her project came out beautiful as well. 

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Epoxy flooring,countertops,cabinets,basement,garages,sink an more

"They are wonderful to deal with. Great selection, excellent pricing, responsive, prompt, they simply could not have done a better job. My wife melts every single time she looks at the tops. Lastly, my wife has wanted these tops for a decade, since the kitchen remodel. Advanced made it happen! Just forwarded their information to a client for their kitchen. I apologize for the very late review"

"Perfect - great job, they took care to offer me different options and explained how to care for the finish."

"Excellent. The Granite Store team was very honest and responsive to our needs. We keep.getting compliments about how beautiful our kitchen counter tops are."

"American Kitchen Concepts transformed our dining, kitchen, and living area into a beautiful gathering space for our family. The space is very practical and incorporates elements that we asked for and other wonderful suggestions that we didn't know we wanted. The upfront design was great. My wife and I felt very comfortable and listened to. The materials and options were numerous but we received appropriate guidance in matching our tastes to the right selections. The entire process was transparent. The team that was onsite were talented and professional. They were great people to have in your house during a lengthy remodel. The team focused on quality work and where appropriate identifying issues that needed to be addressed. The coordination with third parties was fantastic. We didn't have to do much to ensure the various trades and suppliers were brought in at the right time. Everything came together nicely. I would use them again for future projects and we're happy with the value we received for our investment."

"He did a real good job of cleaning up. He has a helper and he always works with him. He does not put him on the job and come back and check later. He did a good job and he was supposed to give me an estimate on repairing of the wall. He was honest and hardworking and that is why i went with me. I am concerned about matching colors on my roof and he paid details to that. My brother said however they had not fill up a couple of ports on the roof. He thought they over looked it other than that he did a good job."

"I contracted Romero’s to apply stucco to the exterior of my cinder block foundation and to reconstruct a retaining wall. Expert job and I highly recommend their work."

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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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"WONDERFUL! The team was meticulous, prompt, polite and did a fantastic job. Our walls are old with many imperfections and they made them look like new. They covered everything and did not get any paint on the new floors, appliances, cabinets or countertops. They were SO careful and the work is just beautiful. We are so pleased and will absolutely hire Manny's painting service in the future as well as recommend them to our friends and family. They said if I needed touch ups or noticed anything imperfect after the job was completed, to call them and they could come fix it for free. They were so nice to work with!"