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"Hire with Caution! This company installed 4 furnaces for me over the last 3 years in other rental properties I own. I recently purchase another property out of foreclosure and no one has lived there for several months if not at least a year. I knew the furnace was working since I did have the heat on but I wanted them to clean the furnace and check the AC unit as it felt like it wasn't cooling. I also waited after the remodel as I knew both would be dirty afterwards. They went to the property, gave them the code to enter so they could go on their own time as it was still vacant. The feedback from Betlyn was the furnace was cleaned, check and in working order. The AC on the other hand was out of freon and they recommended replacement due to the age of the AC unit. I spoke to the owner on the phone and he gave me a price to replace the furnace and said nothing else. I wanted to obtain another estimate for the AC replacement. When this company came to the property, they called and said the furnace is dirty and there is no air flow at all (see photo). I called Betlyn to find out why they didn't clean the furnace as that was what I paid to have them do. The owner was extremely rude, condescending and just down right disrespectful. He kept asking if I was going to have them replace the AC unit and said the furnace would be cleaned as that was part of the AC replacement price (but they never told me this originally). I asked what was my $110 payment for and he gave me some rude comment and made up story, he even told me the gas wasn't on (which it was as the heat was on). Then he kept asking if I was going to have them do the AC unit, I said I want my furnace cleaned first and then he hung up on me. The bottom-line is don't ever question their work then you will never have to worry about being hung up on. $110 down the drain!"

"Originally very happy with their service, a bit expensive though. My issue is now, I found the cracked pvc pipe where water was going on my floor after the furnace install. I figured after $15k worth of work from them they would have caught something like this. I had to fix myself. I also was sold a whole house water filter, which I actually like. What I didn't like is they wanted to charge me $360 for a $130 part which I was able to change myself in 10 minutes, and I'm a woman who's never done it before. I believe they charge way too much money for the work they do. They're quick so it's obvious they're paid by the job. I overheard a worker say the faster they get done the more jobs they get. So it's quantity over quality. I would much prefer to have a single individual and not a company from now on. I also do not appreciate the AI bot answering service. I much prefer talking to a human. Will not be doing business again. "

"Donald from JRB was professional, attentive, and did a great job. He thoroughly checked the furnace, found the problem, and fixed it right away. Very satisfied — thank you! "

"Called and scheduled an appointment promptly, came and fixed the issue"

"Incredible service and cost. Job was quick and tidy. Highly recommended "

"Excellent job. Highly recommend. Good attention to detail and customer service."

"Satisfied"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"We had a basement wall anchored 10 years ago, and it is holding wonderfully. There has been absolutely no movement since Champion fixed the bowed wall. Recently we had concern about possible foundation issues based on stepping cracks on the outside of the house's addition. When Champion came to give an estimate for a fix we were told there was not enough significant movement to warrant piering at this time. Instead of taking on the expensive job they were honest with their opinion of our concern. Champion is a company with integrity."