Get matched with top plumbing installers for a remodel or addition in Elwood, IL

"Yes, Dan completed the job on time and very professional. His knowledge and expertise I would recommend his services to anyone any day anytime who needs any plumbing work done in their home. Dan was very courteous and polite and always was able to explain in detail any problems or questions that we had concerning our toilet issue. I thank GOODFELLAS for the service and will always keep them in mind for future repairs or maintenance. thank you very much Dan you did an outstanding job at our home and took care of the problem."

"Well I wasn’t here, I can only speak of the cleanliness of unit and what the wife said about his performance, firstly last year your guy did a great cleaning and repair, and I’ve used you guys for years now, mostly for plumbing emergencies, and always had great service, I know it helps when the man is home, so I’ll assume that was the problem today, the outside condensers were cleaned like ****, I could have done a better job with the hose, which was right next to the units, then because there wasn’t a parent here the first time, the second time out the guy didn’t have a step ladder to get at the fan unit, so he left and another service guy came and serviced the indoor portion, from what I can see not much was done, but like I said it was probably because the man wasn’t home. So next time I’ll be sure to be home for annual inspection and cleaning, I’ve used you in the past at home and recently at my shop in Oakbrook and will call again.! I like perfection or at the very least an effort. I suppose we had a bad hair day going on today, maybe the Covd was bothering him! I’ve had nothing but good service until today, one bad day doesn’t change the 15 previous great service call. The customer service is great as well as scheduling!!!"

"They did a great job, showed up on time, installed the faucet quickly and cleaned up after themselves. I would hire them again"

"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

"Outstanding! Tony was able to come to the condo within the hour. He had the missing part and explained what he needed to do and the charges before the work was started. He replaced the valve in quick order (allowing the water to be turned on in the condo) and when he was done, he further clarified what needed to be done to replace the trim kit and provided some options to reduce the overall cost by finding us replacement parts on line. In the end, he saved us an additional $160 by sending us to Home Depot for the new part."

"Really well. I got an estimate up front but couldn't get the work done until after a 48 delay. A notice needed to be posted in my building regarding the water being shut off in our building. Anyway the actual plumbing was scheduled and then completed within a timely manner. I was more than satisfied with both the plumber & the work that was done."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"This is the second time I have worked with Windy City plumbing and they are great. For this services they provided an estimate of $240 for the work of removing the old tub overflow and waste and installing a new one as well as an estimate for a kitchen sink drain. They showed up on time for the estimate (i decided not to do the sink) and for the work. They completed the work quickly and checked with throughout for all decision such as using the built-in drain stopper or the existing drain basket which we went with.
At the end of the job, because the work wasn't as much as they had estimated Jose only charged me $125 even though I had agreed already to the initial estimate. Above and beyond my expectations in every regard and I would recommend them to anyone!


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"We are very happy with the service we were given by Chris and Dave from Black Diamond plumbing. They had a fairly difficult job of replacing some old cast iron piping that had rotted out. The pipes in question were in a VERY tight space to access with water, gas and electric lines all running in very close proximity. The space to access the pipes was in a closet in the basement and the pipes were literally wedged in between joists, the main steel I beam supporting the house and electrical, HVAC, water and gas lines.  We had initially been told by other plumbers that it would most likely require cutting into the walls in the upstairs of the house (including 2 bathrooms that had been recently remodeled) and possibly even cutting up the floor under a brick fireplace.  These were terrifying estimates that would have been many thousands of dollars of work and would have probably required us to leave the house for at least a few days, not to mention the costs and time associated with repairing the upstairs damage.  Black Diamond said they could do it all from the basement without cutting walls or floors.  It took them nearly 8 hours just to actually cut and remove the damaged sections of pipe.  They did have to make a small hole in the drywall in one of the bathrooms upstairs, but my husband and I both felt that was an extremely reasonable action.  They stayed over 12 hours to make sure the job was completed in one day so that we would not be without the use of our bathroom for any longer than needed. Even though the scope of the work was greater than they expected; they stood by the estimated quote (which was very reasonable) which we were very happy about. The work was high quality and Chris and Dave were both very warm and professional. They also cleaned up very well after all the work was done! We are very happy and will be using Black Diamond for all our future plumbing needs.
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"Joe impressed me from the start by returning my call from his vacation to set up time to come give estimate when he returned. He was not only on time, but early on the day of estimate. The estimate was a range of cost based on the fact we didn't know what damage we would find in terms of whether the mold spread behind tub surround. Thankfully when the wall was open we could see it hadn't spread so it was at the low end of the estimate even with us adding an extra job on there that I forgot to inquire about. The work was done in two stages. Joe and his plumber came out the first day to do all plumbing related work. They switched out all the bathroom trim from builders grade that came with house to a nice satin nickle that we provided. It looks great. The shut off valves under sink were locked up from age/corrosion so they needed replaced so the sink was a little more involved than initially thought. The reverse osmosis we provided to replace our old one was quite different and the fittings and lines were different so it was a little tricky but they got it up and running for a fraction of previous quotes we had gotten from other plumbers. The drywall repair was done by his drywall guy the next day. Did a good job repairing the bathroom in a tricky spot that left little room for working. The drywall repair plan for my son's room was to cut out the wall my husband destroyed trying to hang a floating desk, put a cross support in and then put up the new drywall. Once the wall was open and we could see what was behind it, it proved to be more labor intensive to put in the cross support because of the odd things running through the wall and made the desk trickier to hang. But it's up and secure which puts us mikes ahead of where we were. My only real complaint was having to scrub some drywall mud out of the carpet that spattered outside of where the dropcloth was but it's not a big deal. All in all I'm happy and will gladly hire Carlson Contracting again and have already inquired on a quote for a different job. The Angie's list coupon was a bonus and helped us save money."