Get matched with top fridge, freezer or ice maker repair or service pros in Erwin, TN

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Mike arrived as scheduled and within minutes discovered that the water valve to my dishwasher had accidentally been turned off. He ran the machine through a cycle to make sure the dishwasher worked properly and found no other issues. Charged a very reasonable service fee. I would definitely recommend Easy Appliance Repair!"

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"The repair technician was professional and courteous and promptly completed repairs."

"<ol> <li>I called Mr. Pugh for service work on a Whirlpool dishwasher that had a problem with the electrical control board.  One of the plugs on the control board and the connector on the wiring harness had shorted out, which burned up the plug and fused it to the plastic wiring connector.  I called Mr. Pugh to see if he would replace the wiring harness and control board.  He answered quickly, was very professional, and understood the issue clearly from the beginning.  He advised me that this would get it working again, but that it had a high likelihood of recurring because there are a number of reasons why this might have happened in the first place.  He gave me good advice on what new ones he would buy and where he liked to shop.  I really appreciated Mr. Pugh's honesty and straightforward answers.  While we didn't get together on a job this time, I will definitely call him when we have an appliance issue in the future.</li> </ol> <br />"

"I got the parts I ordered, they were packaged very well and Ashley was an absolute gem to deal with. I had an issue with my parts I received and she jumped right on the matter and resolved it immediately. I am completely happy with this company and will definitely use them again for any parts needed on any of my appliances. Completely professional, courteous and thorough!"

"One could not ask for better service. I called toward the end of last week, and "Mo" promised to schedule the job as soon as possible, weather permitting. He called back on the first non precipitating day and scheduled the job for that afternoon. Since the work was to be done on my rental property, I asked him to call me shortly before his arrival so that I could meet him at the address. He called, and arrived within a few minutes of the scheduled time. The job was completed promptly and professionally, and he made the effort to thoroughly remove the leaves and debris that had fallen onto the deck. <br />"

"They unclogged one of our toilets. They were kind and courteous and prompt. I was well pleased with their service and would recommend them to anyone."

"Overall, SEARS is excellent.   <br /> Certainly, there are cheaper alternatives, and I could have saved money by buying from a Heat/AC vendor, and negotiating a separate installation. <br /> Heat/AC is a major home-improvement investment.  DO NOT TAKE THIS DECISION LIGHTLY.  The decision to replace Heat/AC (if not an emergency) cannot be a spur-of-the-moment, off-the-cuff decision.  If you do not do your homework, or if you leave the decision to someone else (like an unscrupulous vendor/installer), you WILL be sorry!  I trust SEARS because they back their products, 100%. <br /> There are numerous products, types, different efficiency ratings (SEER and AFUE), and prices.  Just as important is the INSTALLATION process.  Even the very-best Heat/AC, if installed improperly, will be a problem for you. <br />  From start to finish, SEARS was FIRST CLASS.  The in-home presentation was very informative and necessary, even for "know-it-alls!"  I learned a great deal in a short amount of time.  There was no pressure.  All questions and concerns were addressed.  I was presented with numerous alternatives. <br /> The installation was relatively quick and very professional.  The installation crew was extremely experienced.  I knew I made an excellent decision when the Head Installer told me he had been in the business for 15+ years.  The installation can be an all-day process, but my crew finished in less than five hours. <br />  The new system works extremely well, and I'm very happy! <br />"