Get matched with top computer repair, troubleshooting or upgrades pros in Evanston, IL

"Mike was able to get the upgrade on to my computer and he also was able to determine that the system was grossly inadequate for what I wanted to do. He recommended what I should look for when I purchase a new one and when I do make a purchase I will be calling on him to get my system up to speed. I was most impressed with Mike’s professionalism and knowledge and I would definitely recommend him for any computer issues."

"Mark did an AMAZING job with us. We had some severe home computer issues that we couldn't troubleshoot. Mark came out within 90 mns of initial contact. He really had the complete package that you would want in a tech. He had the expertise to address our issues. He had the relationships with external parties (like the computer manufacturer and the computer retailer) to talk to people quickly and get things done. And he has a truly exceptional generosity of spirit and customer service orientation. He finds something to like in everyone and treats customers like family. Honestly, we never would have expected to find someone with the expertise, relationships, and out-of-this-world customer service orientation. Bravo Mark - we will always call Mark for help in any areas of his expertise, without the slightest hesitation."

"Bill went above and beyond. In 2 days he helped me find a new computer for my needs and he got it up and running and spent time helping me understand it. Would definitely hire again and highly recommend!"

"Scott at Arcane is smart and manages to fix most problems immediately."

I provide professional handyman and low-voltage services, specializing in:\n • CCTV camera installation and upgrades\n • Access points (AP) and internet/network setup\n • Network configuration and troubleshooting (Cat6 and fiber)\n • Building rewiring and low-voltage system integration\n • Ekahau-certified Wi-Fi design and testing\n\nCurrently, I work as a subcontractor with several major companies on commercial projects, while also taking on residential jobs independently. I’m dedicated to delivering reliable, high-quality installations and efficient troubleshooting for all network and security systems.

"They were helpful. Apparently my computer was working very slowly and after they went through their diagnostics, I think it was a remote, I think it worked a little better but it didn't quite work as well as I was hoping. I'm not going to say it's their fault or something else is going on in the computer. I don't use that computer much anymore but I don't necessarily blame them or if there are some more issues with our computer. They did tell me that what they can do remotely is limited and they have to take it in somewhere to get more done. They were pretty upfront about that. The price was fair. They responded within that day. The end result didn't meet my needs."

"He took a generous amount of time until it was completed.  Friendly and professional.  <br /> It's nice to get this resolved for a low amount of money without taking the computer out of my home and/or not being able to use it for a few days.  Convenient way to receive computer repair services. <br />"

"I CALLED JASON MAYERLE ON TUESDAY ABOUT REPAIRING MY 5 YEAR OLD DELL COMPUTER, AND DESCRIBED HOW I CALLED DELL SUPPORT OVER 10 TIMES AND THEY SENT ME THE WRONG VIDEO CARD ONCE, AND CHARGED ME FOR ANOTHER VIDEO CARD AND NEVER SENT IT TO ME. HE TOOK DOWN MY COMPUTER ''SERVICE TAG #'' AND SAID HE WOULD CHECK MY CONFIGURATION AND CALL ME BACK WITH AN ESTIMATE. JASON CALLED ME THE NEXT DAY AND SAID TO DO ALL OF THE WORK WOULD COST AROUND $400.00 TOTAL. HE RECOMMENDED THAT I DO NOT REPAIR THIS 5 YEAR OLD DELL COMPUTER FOR $400, SINCE WINDOWS 98 IS NOT SECURE ENOUGH AND CANNOT PERFORM FUNCTIONS LIKE SAVING MUSIC ONLINE. HE ALSO SAID ANOTHER COMPONENT OF MY 5 YEAR OLD COMPUTER MIGHT FAIL SOON, AND I WOULD BE ADDING MORE MONEY TO FIX IT. HE ALSO SAID I COULD BUY A NEW COMPUTER WITH MORE MEMORY AND A FASTER MICROPROCESSOR WITH WINDOWS XP FOR ONLY A FEW HUNDRED DOLLARS MORE, THAN IF I FIXED MY OLD COMPUTER. I REALLY APPRECIATED HIS EXPERTISE AND HONESTY. HE CHARGED ME NOTHING FOR HIS ADVICE."

"The fix went extremely well. Marc found that we tried upgrading the software on the computer, it did not install properly and therefore not usable. Marc was able to determine the problem, take several steps to remove the software from the system and reinstall the in the correct manner. Marc was also able to reinstall the necessary drivers to enable the use of the second monitor. <br />"

"I recently had my laptop repaired by PRO. Very personable and professional. They determined the issue and explained repair options and associated costs. They even suggested the lower cost repair would resolve my issue. Very honest, respectful and congenial. I highly recommend this company. Sorin exemplifies the epitome of a customer service professional."