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"Set up arrangements for the provider to come to our home June 5th at 7:30 am that changed to 11am. Finally showed up later. From what I was told by my wife the owner let his worker go at my home. So the owner asked could he come another day. When he came back he started the work to be done. And the estimate stated that he would replace all the railing . He sanded a couple. So told him that is not what was in the estimate. And on that same day my wife asked him to not park his van in my back yard by our septic tank. Upon coming back he did it two more times. The provider has been putting off our job to do other jobs. And one time he said he had to come back because he brought the wrong size wood. The he showed up June 21st. Said he was going to come back on June 22nd to pick up the old boards and power wash the deck. Meanwhile the work that had been done had gaps at the stair rails. Told him that was not acceptable. So when he returned on the 22nd he tried to repair it. And fix the uneven places he left on the stair rails on both sides of my deck. But didn't bring his trailer to get the old wood. When we spoke on the 21st. He was having his subcontractor come to my home on the 23rd to stain the deck at 8am. One of the workers showed up at my home at 5:15 am He came up on my deck at 5:45 to start taping and we have a dog that was barking waking up the whole house. So I had to put the dog away. And told the subcontractors helper I didn't want any painting done until the boards had been sanded where the owner of Craftsman homes has left rough places. And fix a board that he left loose. As well as some nails that were sticking up on the deck. Which was stated on his estimate. I texted the owner to tell him his subcontractors was at my home before the time he stated they would be there. And there were issues that needed to be addressed before staining the deck. He called when I was on my way to work. I called him when I got to work. He is saying that he is not going to replace any boards. I said the boards needed sanding and mentioned the other issues that needed to be addressed. He proceeded to tell me I didn't know what i was talking about. I had people come to my home and said the work was not done well. Two of which do carpentry work. The owner of Craftsman wanted to over talk me and said it was because my deck is not plum. And he was putting lipstick on a pig. After going back and forth he decided he was not going to finish the job and left. I had told him that if he was putting lipstick on a pig. He was the one that gave the estimate. Why didn't his estimate reflect making it right. But his cuts in wood reflects he can't. Him and one of the other estimates i got was around the same price. Definitely wish we had went with the other company."

"Freddy was very professional and knowledgeable and explained that the water issues were not the result of foundation issues and explained what he could do if i wanted a dry basement. He did not try to sell me something that i did not need."

"I sent my initial inquiry e-mail at 6:24AM, and Carlos wrote back at 6:52AM asking if he could come by that morning between 8 and 9AM. After having three other companies quote it, I selected Water Damage DMV based both on the cost of the estimate, his promptness and communication, and the clarity in answering questions I had. When Carlos arrived to do the work, he went right to it. He worked quickly and kept me informed about what he was finding and how it was going. When he was done with that, he put in humidifiers at first. The next day, he came with help to apply the mold-prevention treatment before adding fans to aid in drying. He checked in daily either in person or by text until it was time to remove them, at which point he came and did so. I was very happy to work with Carlos and Water Damage DMV. While I hope to never need their services again, if I happen to be that unlucky, I know who I will be calling."

"I am writing to express my utmost satisfaction and gratitude for the exceptional work delivered by Quality Expectations on the recent offices project. Their exemplary performance, dedication, and professionalism have truly exceeded our expectations and set a new standard for excellence in construction services. From the initial stages of planning and design to the final execution and completion, Quality Expectations demonstrated a remarkable level of expertise and commitment. Their attention to detail, proactive communication, and ability to adhere to strict project timelines were truly commendable. Throughout the entire process, they exhibited a strong sense of accountability and a genuine desire to deliver exceptional results. One of the most impressive aspects of their work was the unwavering focus on quality. The craftsmanship and precision displayed in every aspect of the project reflect their unwavering commitment to excellence. Moreover, their proactive problem-solving approach and ability to adapt to unforeseen challenges ensured that the project remained on track and was executed flawlessly. Furthermore, the professionalism and collaborative spirit exhibited by Quality Expectations greatly contributed to a positive and harmonious work environment. Their team's respectful and courteous conduct, as well as their willingness to engage in open and transparent communication, made them an absolute pleasure to work with. The impact of Quality Expectations exceptional performance on the success of the project cannot be overstated. Their efforts have not only resulted in a high-quality deliverable but have also contributed to a seamless and efficient construction process. In conclusion, I would like to extend my sincere appreciation to Quality Expectations for their outstanding job performance and the invaluable contribution they have made to the success of the offices project. I wholeheartedly recommend them to any organization seeking top-tier construction services and look forward to the opportunity of working with them again in the future. Sam Bagwell"