Get matched with top clothes washer or dryer repair or service pros in Forest Lake, MN

"Deciding to replace or repair"

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

I take pride in every job.

"Professional service and excellent work on washer repair!"

"I’ve used this appliance repair guy a few times now, and he’s always amazing! Super respectful of my home, cleans up after himself, explains things in a way that actually makes sense, and always gets the job done right (and fast!). I’ve never had to have anyone fix his work — he really knows what he’s doing. Plus, he’s just clean, courteous, and easy to work with. Definitely recommend!"

"It was the first time that we had this kind of work done. Another company told us that it would be messy to try to clean the dryer vent, and it would be better to just replace it. The techs were very friendly and polite. They explained the work, and answered my questions patiently. When they were done, I asked about fireplace clean, and I ended up asking them to clean it as well. Very glad to have both done at the same time."

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"Replacing the washing machine wall box valve went well. Dave went over what he needed to do before doing the work. Dave was very friendly and courteous. Dave arrived on time, prepared to do the work. After original task was completed Dave asked if we would like anything else looked at while he was onsite. Dave did an excellent job for a fair price."

"Watson's was on time, very courteous, clearly explained the problem, and quickly fixed both our washer and dryer. Cost was reasonable. They will definitely be my first call next time I need appliance repair."

"Elkhan repaired my Subzero refrigerator. He was very professional and was able to get the part needed quickly! Even made a temporary fix until he could instal the new part. He is very knowledgeable and a pleasant person! I will be calling him the next time I need an appliance repair."