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"Mold in our Home: Blatant negligence by Closets by Design Installer. ABSOLUTELY DO NOT RECOMMEND UNLESS YOU WANT MOLD IN YOUR HOME ! The installer for Closets by Design while installing the kitchen pantry tip in screw for fall protection on top of the pantry hit the sewer pipe that caused sewage water to leak near our food containers and caused Mold all around the walls and Insulation with sewage water leaking around it. The pictures show all the damage done to our home our walls by the Gross Negligence of Closets by Design Installers. The Installer DID NOT have or used any STUD Finder or any other tools to avoid hitting the sewer pipe during the installation thus clearly showing that Closets by Design does NOT care about the destroying customers homes or have the skilled or professional installers or they provide the, with needed tools or compensation to do a professional installation. They rush through jobs and these mistakes are made and customers like us are left to suffer it’s Mold inside our home as a direct result of their negligence. See the pictures for all the damage and Mold caused by Closets by Design and absolutely do not hire these crooks who pretend to be experts in Closets design and Installation while all they do is destroy customers homes and their health with Mold in their homes and walls by hitting their “Sewer pipes “. Think about this dirty sewage water was near our food storage and within 6 feet of our stove in the kitchen. Closets by Design doesn’t care about it and it would happen to you because their installers do not have the tools or the expertise and do not care if they pierce your pipe and flood the walls and home or in our case the sewer pipe and cause mold in our home. We learned our lesson the hard way but I want others to be aware as we are the cautionary tale for the greed and neglect of Closets by Design who employ sub standard installers who do not have the right tools or expertise and what happened to us and as you can see from the pictures is a living proof of the same !!"

"We are very pleased with our screen porch. Joe told us up front how much the project would cost and how long it would take to complete. The workers did a great job and worked hard to make the vision we had for the porch . It was very helpful that we had other projects in our neighborhood to look at and talk to the homeowners. Overall we are very pleased with the job and the workers."

"After much research and having four companies come out for assessing quotes, we decided that Sermika Remodeling LLC would be the best! They took care of everything from demolition down to the studs, cabinets, countertops, flooring, plumbing, electrical, etc. They are definitely a very trustworthy five star company and would recommend them to anyone."

"I hired Crump and Company in December and gave them a $1000 deposit to install a glass enclosure on a shower. Jamie, the head guy, had to have the deposit to order everything. Last week on 2/21/25, he canceled the install for the 5th time, claiming that the parts weren't in yet. I asked for my deposit back and he told me that he would gladly return my money. He has yet to do so"

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."