Get matched with top basement drainage channels installers in Fort Washington, PA

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"AJ and his crew did a great job for us. They were reliable, efficient, and competitively priced. Impeccable clean-up during and after the job. AJ gave us some good advice for improved drainage around the outside of our house as well. It is obvious that he cares about his customers. It is such a relief to have a dry basement!"

"Basement demo and waterproofing, sump pump installation"

"I had a wall in my basement that was filing up with water from runoff outside. The wall started leaking into my basement. The crew jackhammered a trench along the wall in my basement and installed a drainage pipe, fill and a sump pump. They cemented over the trench and it looks like they were never here. Lots of rain since then and my basement is dry. Timely and professional- highly recommend"

"They responded quickly and had someone out to inspect my basement quickly and at a convenient time. They inspected my basement and recommended an $8,000 treatment. Everything they said made sense and the materials and methods they specified seemed appropriate. That was more than I wanted to spend, so I decided to try a DIY fix first."

"Ryan came out to look at my basement for waterproofing. We had previously found a solution that seemed to work. He still came out and did not push any sales tactics. Very professional and personable. We were quoted for work but decided not to go through with it, only bc the previous solution seems to be the fix. But will definitely use them in any future projects."

"Excellent all around experience!!!!!!!! After a series of storms and gradual water soaking our basement carpet several times, I finally called Waterproofing One in April, 2017 after seeing their ad several times on our St. Basil's church bulletin. I spoke initially with the owner-Joe who was helpful and he dispatched Dave Cook who came over within an hour. Dave Cook has been in this business and related utility engineering previously for over 30 years and really knows his stuff. Dave was extremely thorough, spending time in the basement, looking at some pictures I took of the damage and spent a considerable amount of time walking around the exterior of my property and reviewing the landscaping where most problems start. Dave wrote up a report of what work was needed including extending downspouts, recommending we have our contractor add a louvered door at the top of the steps for aeration (a great idea given no windows in basement) , waterproofing the well water closet walls, spraying impacted area for potential mold, and installing a new French drain and sump-pump system with battery backup. Gene and his crew then came over on May 17, 2018 and performed the construction and installation work and did a great job. Those guys worked extremely hard in what is inherently a muddy line of work and were very courteous, professional and left the basement very clean. Gene took extra time to show us exactly what they were doing as they drilled holes into the lower cinder block walls, laying of the perforated pipe and some of the damp mold on the wooded studs he extracted at the impacted area. We paid exactly what Dave originally quoted! Dave Cook came back checked on things and made some other recommendations including adding stones around the foundation outside and in holes to avoid soil erosion and soften the acceleration of rain water into the ground. Once the work was finished and our carpenter redid the walls and painting, We had subsequently refinished the basement with high end vapor/mold resistant padding from Mohawk and a quality polyester carpet. 15 months later and here we are on September 30, 2019 after 50+ rain storms since installation and NO WATER nor Mold issues in the basement!!! We are really enjoying our basement again thanks to WATERPROOFING ONE!!!! 5-STARS!!!!!!!!"

"The moisture entering our home through foundation walls and permeating the interior environment was a concern for the health of our home and our family. The French drain, sump pump and EZ Breathe Ventilation system recommended and installed by Worthington made an immediate and significant improvement to the air quality in our home and the long-term stabilization of our structure. The team was highly professional in consultation and performance. We couldn't be more satisfied or relieved!"

"Aqua-Dry is best for basement waterproofing and sump installations."

"They had to work with my cement guy, where they initially installed my drains above my driveway and in front of my garage door, but the drains were not installed leveled to my soon to be installed driveway. They did come back, to re-level the drains, as the cement guy needed, but they did not secure (cement) the drains in place as required (their job). When it rained hard, all of the drains shifted and fell over, due to them not securing the drains in place! I contacted them about this, but got no resolution or returned call!! They were supposed to use cement to secure them in place, noting that after they are installed, you have to wait several days for the cement under the drains to settle/cure in place. I did not know the above had happened, until there was a bad rain, noting that it had been raining softly for several days , but when it rained hard, this is what happened! Thank GOD the cement guy was willing to correct the above, at no additional cost to me, since I was having a problem with ?Zoom? communicating with me, to correct their negligence!! Please note that they did a good job installing the pipes under ground, but not so good securing the grates in place!! They were very friendly also."