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"Harris could have cared less about client service. We were just a number. And when they knew we would never stay with them, they were rude and refunded nothing. "

"Recently, my touch enabled kitchen faucet stopped working and when i put in a request in angi, i immediately got a call from Rich's heating and they offered to come in and provide a estimate at no cost, which is great, because few other companies i had called asked me to pay close to $150 just to visit and diagnose the issue. I scheduled with them to come in, however, i then got help from Delta faucet customer support and managed to get a replacement part ordered since the faucet was still in warranty, and managing with manual override. Once they send the new solenoid assembly am hoping its an easy fix that i can put in or may have to get a plumber. The reason i wanted to leave a positive reveiw is that i called last minute to cancel the appointment and Rich's heating handled it pleasantly and did not complain about the last minute cancellation i requested. Great professionalism and so i just want to give a shout out to the way you are operating your business."

"Gold Medal really helped out after our sewer line backed up into our basement. The other pros all wanted us to pay for a camera view first for several hundred. Then the actual cleaning of the line was $500 and up depending on the results of the camera. Gold Medal had a fixed price for cleaning out a sewer line. They came and quickly diagnosed the problem and cleaned it out. Our technician Brett was awesome and even put us in touch with DryTech to assist cleaning up the water damage."

"Carmine did an excellent job removing and installing the hot water heater. It was Sunday afternoon and he came over within an hour, two hours later the job was completed. Really appreciated his help. Great guy, knows his business and was extra careful as if it was his own house to make sure nothing got damaged while transporting the old and new tanks. I’ll definitely call again for any more plumbing jobs. Thanks again"

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"AWESOME!!!!!!!"

"Ed and Jaime basically set us up in our new home! It would have been challenging to accommodate all the things Legacy did for us through another contractor. Their work is great but above all they are just solid reliable people you can trust. I appreciate Ed’s honesty and professionalism in ensuring all the moving pieces get done. I had the opportunity to hire few other contractors for separate needs and Legacy stood out in their commitment to do right by their customers and more importantly their own people as well. Overall just a great bunch of guys who love what they do and it shows in their performance."

"Would highly recommend Vincent and his team. They showed up on time and cleaned every day after leaving. I did a tub to shower conversation and it looks great. I like that Vincent had suggestions that I wouldn’t have thought of. They were so good I’m having them do my second bathroom!"