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"Central Roofing is an outstanding company. We had a very positive experience with it from the time we first contacted the company through completion of our job (we are return customers). In early March, a wind storm damaged the siding on our home, peeling off several panels and twisting others. My husband left a message with Central Roofing late on a Saturday after the storm and we received a call back from the owner on Sunday morning. The owner had a salesman contact us later that Sunday and he scheduled an appointment to come out to our home and assess the situation. The salesman was very helpful in working with us to get needed information to our insurance company and was willing to talk with our adjuster. We believe these actions demonstrate Central Roofing's commitment to excellent customer service. We were also extremely pleased with the final results. Central Roofing did a wonderful job removing the old aluminum siding from our house and then re-siding our entire house with new vinyl siding. Central Roofing also wrapped all of our wood trim around the top of our house so that we no longer have to have it painted every couple of years. We also had Central Roofing replace two kitchen windows. The workers were prompt, professional, and very courteous. They also worked long days and weekends to ensure the project was completed within the promised timeframe. When we started having some "nail pops" on the interior of our home from the work being done outside, my husband discussed it with the foreman and the workers modified the way they were installing the new siding to minimize the amount of "nail pops" on the inside of our home. After the work was completed, the salesman came back out to our home to look over the work and ensure we were happy with the final results. Overall, we had no complaints and will continue to use Central Roofing for any future roofing, siding, & window needs. In the past, we had Central Roofing replace a roof, install new gutters, and replace many windows. They are one of the best companies we have ever worked with and we highly recommend them."

"Installer showed up on time. Did an outstanding job not only of installing a new Gutter Guard system but of cleaning up after all work was complete. He was both courtesy & professional. Would highly recommend this company for any and all roofing work."

"The roof replacement is fine - nothing amazing, nothing upsetting. My communication with their office throughout the process has been frustrating and unprofessional."

"The roof was replaced in a day and the gutters the next. The crew was in and out and all the interactions we had were pleasant on professional. We have a sunsail and it required them to install some anchors by doing some custom work included in the cost of the new roof. Everything went mostly according to plan other than needing to shift schedule due to weather. I would recommend their services to anyone."

"Friendly and very informative about what caused the problem to my roof also checked to make sure I had no other problem areas that I did not notice also very affordable. I would use them again for any roof repair"

"Arrived on time, installed both solar powered attic fans, removed trash when done.  Great service with great quality people. <br />"

"From project beginning to end, Keith and Company demonstrated an exceptionally high level of professionalism. For example, Mr. Keith spent a considerable amount of time taking "before" and "after" photos of the roof. He then used these photos to discuss and patiently explain his estimate, the scope of work required, the materials recommended, and finally, the end result. I could not have been more pleased with the entire process! In accordance with the contract, Keith and Company prepped all areas where indicated on both my front porch and the main flat roof. The workmen then installed new modified Bitumen rubber across the entire flashing of the front porch where it joins the front wall of my home. They also installed new rubber on the vents, on the main roof vent flashings, and around the entire skylight and other areas where needed. Without question, I highly recommend Keith and Company Roofing!"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"We are enjoying our new roof. Springfield worked around the weather and left the property clean when the task was completed. Andrew was a joy to work with. We would not hesitate to engage this firm again."

"If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is “do the right thing always,” and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, nine is absolutely stunning and comes with a 50-year warranty!"