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"Working with Garrety Glass has been an awesome experience. Diane and Ginger are very responsive and they reached out to me immediately to schedule a measurement. Scott did an amazing job on the installation and the new shower enclosure looks fantastic."

"Positives: The design work was great. We spoke with several kitchen companies before deciding to go with VKB, and Joe, the designer we worked with, put the most effort into hearing what our goals were and creating a creative plan for us. He was knowledgeable and helpful, and had a good eye to notice things that we hadn’t considered. He also offered helpful suggestions regarding cabinets, countertops, paint colors, etc. We were happy with the finished product. Negatives: The biggest issue we encountered was a lack of communication. We discussed various issues with the designer, but these frequently were not communicated to the actual workers doing the job. For instance, when the workers showed up on the first day, they didn’t actually have the plans for what was being done with the kitchen, and we had to explain the job to them. Joe offered to add lighting inside our closet, and we contacted him and said to go ahead and do it, but that information was not communicated to the workers until it was really too late, so it was never done. Sometimes it was 48 hours before we would hear back from Joe when we contacted him with a question during the process of the remodel. Because a lot can happen in two work days, this was sometimes problematic. The second issue we encountered was that when speaking about the project beforehand, words like “plumber” and “electrician” were used, but no plumbers or electricians were actually employed; general contractors did all the work. As a result, we felt uneasy about the quality of the work that was being done. For instance, the evening after our sink was hooked up, it came disconnected while we were using it, with the result that water was spewing all over our under-sink cabinet until my husband reconnected everything properly. Additionally, the cabinet seal on our dishwasher was installed backwards so that the rubber flap was sticking out. (They fixed this upon request.) Issues like these make us feel uneasy, and we weren’t confident that the work we couldn’t see or notice right away was done right. We wish that an actual plumber had been hired to do the work, as we had expected, or at least that it had been clear up front that this would be the case. Finally, we felt that the workers who were actually doing the job were sometimes careless toward our home. For instance, they piled tools and trash on our back patio, but in the process knocked over a plant and crushed flowers in our flower bed. They got paint smudges on a wooden shelving unit in the kitchen while painting. Similarly, certain details of the job were missed until we pointed them out. The finished product came out well, but we aren’t sure it would have if we had not been carefully supervising. (For instance, they forgot to run an electrical line for the oven until we reminded them, and a different faucet than we had selected was installed. These issues were always corrected once we pointed them out, but we were surprised that mistakes like this were made.)"

"We contacted several contractors to get ideas and estimates on various jobs we wanted to get done. We needed some brick repaired on our mailbox, needed to replace a window that had started to rot and were interested in remodeling our bathrooms. Dave gave us very detailed estimates on all of the projects which I appreciated. We broke up the work into three separate projects and all of them went well. There were occasional issues but Dave was always responsive and did his best to resolve anything that came up. Throughout all three projects Dave provided excellent communication and was very responsive to any questions or concerns that we had. We are very pleased with the results of everything they did and are now working with Dave toward a fourth project to remodel our kitchen and put in more hardwood flooring."

"couldn't be happier with the outstanding work done by FA Outdoor Space company. From the initial consultation through project completion, they demonstrated true professionalism and craftsmanship. The attention to detail was outstanding, and they took the time to understand exactly what we wanted while offering the best value for our circumstances. The deck was completed on schedule, the work area was kept clean throughout the process, and the quality of work exceeded our expectations. We highly recommend this builder to anyone looking for top-quality deck construction and would definitely hire them again for future projects."

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The window replacements were done 3-4 years ago.  The windows are good quality.  The measurement of one window was not done properly and the installer did a fix by adding spray foam.  The deck was done 2 years ago.  The deck installers were fired as they made so many mistakes.  The deck install was suppose to be done in a week, it took 3 weeks.

I had a service tech com out to check a deck problem in May.  He is no longer working there and was laid off with almost all of the staff in Gaithersburg.  I called over a week ago for a service follow-up call.  The receptionist in Baltimore answered the phone, as there is no one in Gaithersburg and the phones are forwarded.  I am still waiting more than a week for a follow-up service phone call to be returned by the person who schedules service calls.   I have no idea how long it will take before someone can come to my home.  I am concerned that if I had a major problem, I would be waiting months to get a window repaired.

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"Clear Cut Building is phenomenal. My wife and I are incredibly satisfied with the Fence and Deck Shane and his team built for us. Shane and his team were diligent and responsive. They took their time to ensure complete perfection. Shane even helps with financing if you do not have access to funds or do not want to deplete savings. Shane and Clear Cut will be finishing a room in our basement by the end of the year. Do not waste your time going with dishonest providers. Go with Clear Cut."

"Ron our site manager responded quickly to any questions or concerns we had about the project. Chris, who did the majority of the work was very professional and considerate. He was on time every morning and if he wasn't coming out that day he called to let us know. We have not had any issues with the work that was done and are very happy with the addition. We would definitely use Coastal Builders again.
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"Start to finish was a great experience.  
Removal of everything was done quickly and efficiently.
tiling was done amazing.
I had a vision and Mr. Rodriguez helped being it to life.  We hit one roadblock with an old radiator but he made a beautiful cover for it so I was very happy in the end!

His crew was very respectful and a pleasure to have in the house."

"Although we have not moved forward yet to build our screened-in porch, James and his team at DesignBuilders will be the contractor I select when we do.  (Due to an unexpected health concern with a family member, we had to put our plans on hold.)   We want to add a 14? by 16? screened enclosure to our existing deck which is extremely high off of the ground.   While the other two contractors complained about this (one even charged extra for it) James was confident that he could build exactly what I wanted no matter what obstacles our location would present.
I interviewed three contractors for our project.   Their proposals all fell within $2000 of each other.  Yet James was by far the most professional and knowledgeable of the group.  The other two contractors merely pencil-drew their vision of the porch while James and his team provided a computer-aided design (cad cam) of the proposed porch.  When I called to set up the initial appointment, James asked me to first send him a few pictures of my project area, a site survey (plat), and a brief description of what my project entails. 
Jodie, his designer (who is amazing and very personable!) then used this information to set up an online meeting.  For those of you who have never experienced an online meeting, don?t let it intimidate you ? Jodie is so helpful; she will walk you right through it.  Jodie builds a sample design for your project so you can give instant feedback and make necessary design changes right on the spot.  The online meeting is a starting point.  Next is the site visit by James and his team, who, because of the preliminary online meeting, arrive with a good working knowledge of your project.   Unlike your average contractor, James is ahead of the game and can provide you with much more detail about what you can expect when the project is completed. 
Because my roof lines were so complicated, Jodie came to my home to make sure she had all of the information she needed.  Just like James, Jodie is very professional and very easy to talk to.  She immediately put me at ease.  The cad cam designs she prepared gave me a clear picture of the different roof options (gable, shed, flat, etc.).  They also showed how the porch would attach to my house from several points of view.  This gave me a very detailed picture of what the finished project would look like.  All contractors should offer this approach!  It allows you to tweak and modify the design to your exact specifications. 
Next Jodie, James and Edward (another awesome DesignBuilder team member) came to my house and spent more than an hour suggesting a variety of options and some alternative approaches for me to consider - some I would never have thought of. They came up with some excellent solutions to the problems associated with our complicated roofline issue.  We settled on a design that met all of my needs while keeping the project within my budget. 
When James sent me his proposal, I felt very confident that he included pricing for every stage of the project, with no hidden fees or surprises.  James and his team prepared two design options, each with detailed pricing and a cad cam picture of how the finished product would look.  I loved both options, so I have the flexibility to pick the one that best fits my needs when I?m ready to start the project.
James has several videos on YouTube (search ?James Moylan builder?) and at his website http://www.designbuildersmd.com  that show his building process from beginning to end.  These videos will clear up any doubts you might have about the quality of his work or his experience in the field.   His is extremely knowledgeable, his team offers the level of professionalism and comfortable communication that is very hard to find among builders and remodelers, and every person I?ve talked with DesignBuilders has shown a genuine interest in my building project. 
Without a doubt, when we are ready to move forward with our project, DesignBuilders will be the contractor we hire! 
(Note:  This review was written by an actual homeowner in Columbia, MD.  I am not connected financially in any way with DesignBuilders.  In fact, I first became aware of Design Builders by searching Angie's List myself!  I am a homeowner who believes it is important to recognize and document great service by a contractor and share it with the Angie's List community.  In this way, we all benefit.  Good luck with your project!)


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Bayport Home is an established home remodeling business that has over 16 years experience in the Baltimore area. Top of the Line uses only the finest materials and the most professional workmen. All of our workmen are all skilled and qualified personnel. Most of our customers are repeat customers or from referrals from customers. We do not use subcontractors and do all the work ourselves. We have monthly specials and also referral specials. We know from experience that pleasing our customers is the number one priority. DBA: Top of the Line Home Improvement\n