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"After costing out new cabinets vs new doors and drawers to facelift our 10 year old kitchen, we decided new doors and drawers would achieve the look we desired. Dmitry was fantastic- he came out and measured every single one, built and installed them himself. We went from a sea of golden oak, outdated cabinets, to beautiful, white shaker style fronts. He uses commercial grade paint and sprayed them all in his shop with the color we selected - perfection. We have received so many compliments since our project wrapped up. I look forward to hiring Dmitry to build some mud room lockers/storage for us when we are ready to tackle that project! Thanks Dmitry!"

"We love our cabinets! They look fantastic while remaining affordable. The friendly staff at AWD helped us from start to finish. They are very knowledgeable and gave us advice and tips when needed. They were receptive and patient with our ever-changing needs. Once we finalized our purchase, we received our cabinets within two weeks! The cabinets are very sturdy and the color is beautiful. The hinges and hardware are high quality. We are extremely pleased with AWD and would recommend them to any friends or family looking for good cabinets at a fair price."

"Dmitriy was great! He was very professional and knowledgeable. He was flexible and listened to what we wanted. He then came up with solutions to make it happen."

"I really liked their salesman and he is very thorough. In the past several years they've replaced all our windows. We've like four windows at a time, we have a large home. So I like the salesman and I like the way he explains everything. I like their service department, we had a problem with one of the windows and they came right out and replaced it."

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Wow...  Lot's of good and some bad here too.  First - I must say that I've never been involved with an extensive remodel before, so this was a big one for me.  Not having a lot of know-how with building things I hoped to rely on the contractor (GCM) for the oversight and expertise. 

I knew up front (after asking) whether they did the work or whether they used contractors - so, unlike other posts here, I knew what to expect - and this was fine with me - having contractors who specialize in a particular area is probably a good thing.  They could probably be more specific at the outset on this to avoid confusion though. 

As the other poster mentioned - the contractors were splitting their time with various projects - including a rather large commercial project with Pappa Johns.  This also didn't bother me - since I understand that they can't sit idle waiting for my paint to dry, tile grout to set, drywall mud to dry, etc.  This project did tend to drag on through the end of September - which seemed a bit long to me.

Part of the delay - and probably about $1000 added expense was my fault when I selected the most awful yellow paint for both main room and bathroom.  I had them repaint!  It was the best-spent money of the project!

The various contractors were both high and low points. 

Bad:

The people who sprayed the textured ceiling came unprepared - not enough tape to seal off the area - borrowed some duct tape from me, but damaged some painted areas removing it.

The wall that was installed to frame in the fireplace was so poorly done initially that I just about terminated the contract - nails sticking out whole sections of studs that were loose and uneven.

The sad part was that most of the quality control issues I had involved the GCM manager assigned to my project.  A nice fellow but not too concerned about quality.  This was unfortunate because it was what I really needed from them with my lack of experience in these things.

Good:

The tile contractor!! What a great job those guys did.  I had a natural stone tile selected for the shower - and they really worked h****** the placement of the tiles to ensure that they looked well.  It became the nicest part of the remodel.  Even the building inspector commented on how nice it looked!

The fireplace installer - The guy knew what he was doing - but they had already framed the wall for it without checking with him and he was forced to tear out the wall framing to install the fireplace - then GCM had to reframe the wall all over again.  The second reframing was the problem - the first guy who framed - and later came back to repair the reframing work, really knew his business.  That guy was quick and did quality work - as far as I could tell.  This took some skill on the part of contractors and GCM people because they had to work the venting around the main gas line along the outside wall - and gas lines running through the wall they were venting out of.  This left very little room to get the vent installed while avoiding gas lines in the wall and outside, and ensuring safe distance from privacy wall and sliding door.  They made it work and the fireplace looks wonderful and works great.

Finally - and most important, one of the owners, Ben, was terrific and was willing to bend over backwards to make sure I was satisfied with the end result.  This guy was very professional in handling every aspect of the project from the bid - which he was one of the few who came and gave me one, to satisfying my concerns and complaints.

Yes...I would consider using them again (perhaps not the project manager if I could avoid that), but they were up front about the cost - made allowances for multiple changes I requested (move the fireplace, recess the lighting, tile everything, and of course - that repainting issue I created).  With the exception of the textured ceiling sprayers, all the contractors were respectful and friendly and seemed to have a good knowledge of their craft.

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"Great service, very knowledgeable, honest, and gets the work done in a timely fashion. Work has included a lot of electrical, some landscaping (looked better than what a landscaping company did) and misc items around the house. Has done a great job each and every time. Highly recommend him to friends, clients and family."

"They were terrible. First of all, they were too expensive but I should have probably gotten more bids but I took them in and I just think they didn't deliver on what they did. They put some white trim up in my dining room. They didn't paint it very well. You see all the nail holes and they didn't seal it very well. It still looks like it's not finished. On the window, they took two pieces of wood and they didn't put them from corner to corner. They put them together on a long line. They came in and tried to fix it but they ran out of wood. They left it looking like that. It looked terrible. That was really unprofessional considering how expensive they were. They built on a room for a closet and the walls started falling away from ceiling. I would not recommend them. The closet was usable but I had to have it repaired by someone else. The frame was fine but it started peeling away from the ceiling. Overall, it was below average. They showed up on time. They were professional; they just didn't do a good job."

"James was amazing! He was in contact with us in scheduling a time to look at our project, we received an estimate by email the next day and let us know a time frame on when he could get the patio poured. He was extremely professional and the sub-contractor he hired to do our job was on-time and worked till late evening just to clean up the job site. I would definitely hire Driftless Craft for our next project!!!"

Onyx Builders & Contracting is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

If you want your project to be handled with care, quality and integrity then myself and my crew are your answer. I prioritize clear and cordial communication, excellence in the quality of service, and honesty of my character, work, and that of those I work with. I believe anyone can “satisfy” a customer, that is why “satisfactory” is not enough, we go the extra mile whenever we can.