Get matched with top window repair pros in Frostproof, FL

"Entire experience was a mixed bag. On first inquiry owners responded immediately to my inquiry (Sana). Salesman was out quickly to quote the job and educate us. Long wait for installation due to availability of the product (all doors made by PGT). We were scheduled for three days of installation, so took off work to be there. At 7:45am of the scheduled start date I got a call from the installation supervisor notifying me that they were running behind and wouldn't be there. Right then I knew there were service issues and they could have let me know earlier. Installation was completed in the estimated time frame. Quality of the PGT windows is superb. Though not inexpensive (over $24K for the job) it is a high quality product. Service issues began immediately after installation and when they received the balance due for the project. The job isn't completed until after inspection by the county as there are some cosmetic strips that cover up areas the inspectors look at. Three weeks after inspection I still hadn't heard anything. I emailed the owner on a Thursday and was told the service manager would be in touch no later than the following Monday. Monday came and went and I waited another week and emailed the owner. There was no response. The next day I called and left a message. The service manager did then return the call and scheduled us for service two days later. When the gentleman arrived to finish the installation, his ticket only showed replacing a defective lock in the back door and didn't have time allocated to finish the cosmetic strips. More bad communication. The good news is that the tech (Josh) was extremely competent as well as caring about having a great installation. He pointed out more than a few things that were done badly in the installation, and was stunned the inspectors had passed it. He also gave me options on installation (water intrusion bars and stops to keep the door handles from breaking if the sliders were opened too hard) that were never even brought up by the installers. Final assessment.... great product, poor service and response once the money has been fully paid, but was very fortunate to have had Josh come out and point out all the flaws in the installation and fix them. They're here now (another half day off work) getting things right, and I'm sure in the final result I'll be happy with the product. It was just a long and frustrating road to get there. I don't know anything about window installations so was thankful to have Josh's integrity to get things right."

"The installers were very professional. the windows are the highs quality and look wonderful. I would absolutely contract with WindowWall again"

"17 windows installed in one day by contractors that were very professional. They worked in the cold rain and tired to not have windows open for too long."

"They found some rotten wood. Repaired it all for same price . Really nice guys did the work. Jeffo, mike, John , cook. Thanks!"

"Needed the job done ASAP they were the fastest to respond and did it efficiently"

"Fantastic job. Better than I thought could be done. I recommend them. They arrived on time. I had most, but not all the wood that was needed, so we went to the local lumber yard and got more. I am confident that it will stand up to the Florida Hurricanes."

"From the time Nick came out to give us an estimate on what repairs needed to be done, and Hunter and David arrived to complete the repairs we were treated professionally and respectfully. The work was done as contracted for and Hunter and David went above and beyond our total satisfaction. We will definitely refer them to all our friends and neighbors."

"The service department came out and inspected my problem windows. One pane needs to be replaced due to lack of gas between the panes. The service technician demonstrated why one window leaked due to high pressure water on the window (greater pressure than hurricane rains.) I had one total window that had a white film on the upper portion of each panel. He blamed it on my sprinklers, which do not touch the windows. I was angry about his response because I couldn't understand how if it was caused by the sprinklers, why was it only on the upper portion and not at the middle or bottom of the window. (The window opens from bottom to top).The service tech. was able to use soap/water and a razor blade to scrap off the white film. Overall, the service tech. did a good to fair job. Hopefully, he contacted the appropriate person to get my one bad window replaced. I'm waiting to find out when they will replace the one window."

"Kevin was the best. He kept me up to date on the projects. The worker were great and very pleasant. They replaced my steps with a nice porch and replaced my lanai windows and screens in a couple of days. I highly recommend them ."

\n\n\nWith over 20 years of experience in the construction industry, we specialize in doors, hardware, and interior renovations. Committed to excellence, we pride ourselves on being courteous, reliable, and dedicated to delivering exceptional value to every project. Our focus is on quality workmanship and premium materials, ensuring your project is completed to the highest standards without cutting corners.