Get matched with top flat, foam, or single ply roofing installers and replacers in Gainesville, VA

"I contacted Augustine roofing in order to get an estimate on a total roof replacement since my existing was 16 years old and not in very good shape. I had some leaking previously as well. Jon responded promptly and got me on their schedule within a couple of weeks. All materials were delivered on the day they promised. Jon also was able to find a better color match for the new shingles than the original. The crew showed up promptly on the installation day (delayed one day because of rain) and did the entire demolition and installation in one day. They covered the exterior around the house with tarps to catch any falling debris. The crew also did an excellent job in cleaning up around the house making sure not to leave any trash behind. I had the gutters and downspouts replaced the following Saturday by a different crew who made sure I was satisfied with the materials before they started the install. This they completed in approximately 3 hours. The job was very professional looking and again they did an excellent job with the cleanup. They even attached the vinyl extenders I had on the old downspouts. I would highly recommend Augustine roofing for anyone needing repairs or a complete roof replacement. The work they performed will prevent me from needing any roofing work for at least another 40 years."

"Pond Roofing replaced the roof on our single family home and installed a new gutter over our front porch. We could not be happier with the result! Nate Hileman, the Pond estimator assigned to our project, worked with us over a period of several weeks to plan the project, identify and address the issues that might arise with our 100-year-old home, and answer my numerous questions. During the removal of our old roof, and the installation of the new one, Pond Field Supervisors Juan Lemus and Robert Kern were on call to supervise, troubleshoot, and ensure the crew had what they needed, when they needed it, to complete the work. And the crew who did the actual work - I cannot say enough good things about them! Seven guys who worked liked beavers for two 12-hour days to get the job done and done right. To a one, they were professional, considerate, tireless, and endlessly patient with my questions and comments. An excellent experience for us all around!"

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"The staff at Peak Roofing Contractors made it very easy to work with them. They were friendly and very responsive to my questions or inquiries. They replaced our asphalt shingle roof at a reasonable price. The work went smoothly and they did a great job cleaning up after the work was finished. We were happy with the quality of the work--my wife said we now have the best-looking roof on the block. I would use Peak Roofing Contractors again for other major home improvement projects and I would not hesitate recommending them to others."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Replace the ridge vent and fix leaks around the chimney, 2 boards and some shingles. Job well done."

"Rich Lindsay was a little bit hard to get a hold of but was on time for the estimate and install. Very personable. Cleaned up well afterwards. Thinking about having another one installed at top of stairs."

"Hugh inspected our old metal flat roof system and acrylic skylights. He provided us with two options: one for repairs and one for complete replacement. Both estimates were for superior materials and were very reasonably priced. He was upfront that we didn't need to replace the entire roof right now, but if we didn't we'd likely have to do more work in a few years. We elected to replace the skylights and do the complete replacement, which included fixing any damaged decking, installing a new base sheet, adding a layer of insulation, and a thick rubber roof system. Since it was March, they were able to schedule the work right away. They arrived early in the morning, removed the old roof and skylights, and put on the new roof system and skylights. They were done by mid-afternoon. The crew was professional, hard-working, and efficient. Most of all, I was impressed with the high quality of their work. They even cleaned up the bits of the paper from under the old roof that inevitably found their way all over from our yard---and our neighbors. I *highly* recommend Keith Roofing! Addendum. A few months later, a contractor had to install two vents for exhaust fans through the beautiful new roof. I wasn't sure how good a job they did, so I sent some photos to Hugh and asked if we could hire him to fix it. He said the other contractor's work would eventually leak, but his guys would come out and install new rubber around the vents---at no charge. Fabulous customer service."

"Everything went well. It was a two-man job. Both were very friendly and conscientious. Cleaned up when done. I waited 8 weeks for a hard rain, finally got it, and now I write my review. Roof is fine nd cost was reasonable all around."

"We had this company come and replace our roof. The finished product looks better than I could have ever imagined. They were very easy to communicate with through the job, and they were extremely sensitive to any problems that they thought might come up, so they would talk with us several times a week to just let us know what was going on and what we could expect during the roof insulation. The price was great! We received many estimates and their metal roof estimate was half the cost of our other estimates. The installation went great, and the service was awesome. I could not be any happier with our choice to use this company!!!"