Get matched with top bathroom remodel pros in Galena, OH

"After interviewing several contractors for our master bathroom remodel, we chose ARK Remodel because of the quality of the products they offered compared to the standard materials other companies were using. We were also impressed with the co-owner Jean, , who was knowledgeable, attentive, and truly listened to what we wanted. Throughout the process, he made us feel confident that we had made the right choice. So far, we have been extremely impressed with ARK Remodel and are excited that our vision has come to life."

"Bill Maibach knows what he’s doing. We have a small, older (1940) Clintonville house and he was up to every challenge it presented – from plumbing to electrical to window and tile. Bill and his colleague, Dave, took our broken, tiny space and turned it into something clean, modern and functional. Not a day goes by without our family delighting in this new space – it’s just so pretty! Bill is a fountain of knowledge – he made helpful suggestions and every time we talked about the remodel, I learned something new. Ours was a relatively small job for his company, but he was so patient and took time to explain everything to me as this was my first ever remodel. He has seen it all - and even when faced with a rotting subfloor, crumbling wiring and ancient plumbing, he repaired, replaced and upgraded. We are a one-bathroom household, and Bill’s scheduling made sure that we were never without a toilet or water. Remodeling is a messy job, but the rest of our house stayed clean even through demolition work. I’m so pleased with Custom Home Works that I’ve asked them to remodel our kitchen in the spring."

"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"Tim completely gutted and remodeled our master bath as well as our kids' bathroom. Both turned out wonderful and we are very happy with his work. He put in ceramic tile floors, tiled both showers, installed tubs, toilets, vanities , painted, did all trim and hung all bathroom accessories. 

I also hired Tim to do handyman work, he installed new kitchen faucet, new light fixtures, patched drywall in our basement and painted. He also painted our front door and put new hardware on. Everything looks great.

Tim does what he says he is going to do and is very reliable and trustworthy. He is great with communication and pays a lot of attention to detail and does exactly what the customer asks him to do. He offers good suggestions when you're not sure exactly what you want to do.  He gave us a fair and  honest price and followed through with everything perfectly. He works really hard and rarely even takes a break ! I would definitely recommend Steger Renovations.

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"These guys did a really great job remodeling our kitchen with new countertops and a soft close doors. They also did a great job remodeling our bathroom tub with jetted jets in the tub as well as a rain shower thanks again guys"

"It was great. Rene was excellent to work with. Very nice guy who turned our bathroom into a masterpiece. We hired him a second time to redo the tile in our guest bath. Highly recommend."

"There were some complications and delays. I am pleased with the final result of my bathroom remodel. The quality of the product. Honest reliable company with great customer service. I highly recommend them."

"Trent did a fantastic job remodeling our bathroom, exhibiting precision workmanship with having to ensure the walls were square and plumb, as well as leveling the uneven basement floor, and putting in a cool curved shower door. He put marble tile in the shower, making sure each tile was perfectly aligned with the others to get a mirror affect from a distance. He then graciously handled a curveball from the customer (that’s me!) when I decided to change the color of the grout AFTER one wall was done. He obliged and re-grouted to my satisfaction, with no harm done to the beautiful marble tiles!"

"Main concern was a leak in the shower pipe and tiles around the bath tub. Requested new pipes be installed. I don't believe that was done. Had to come fix twice, when it should have been the first thing fixed. After the bathroom was "done", had someone else come install new pipes and caulk around tub. Will still need to re-paint tub due to gouging from tiles taken down during fixes. A five day redo took 4 weeks - three days in hotel. We liked Jim and thought he would be the best based on his comments and price. Very disappointed in the bathtub area - the other areas look good."

"We recently remodeled a 100 year-old Craftsman home. We initially discussed the project with Mose Troyer and were very impressed with his knowledge and advice. The project required replacing and replicating a considerable amount of the woodwork. Mose also modified the existing Shaker kitchen cabinets. Modifications included building new cabinets to match the existing ones. He also adjusted several cabinets while maintaining the original look of the cabinetry. Mose also completely built an entire wall of pantry cabinets in the Shaker style. He installed new baseboards and window trim. He rebuilt and repaired existing window trim in several other rooms. Mose integrated the repairs to the point that after painting no one could discern that the sill had been repaired. His work was flawless. In addition, he walled off a doorway and built a bookcase with enclosed shelves in the lower half. He installed 10 new doors with hardware in line with the original style of the home. He also installed two barn doors with hardware. He is conscientious and easy to work with. Without his creativity and craftsmanship the project would never have been as successful and we’re thrilled with the results. Without reservation, we highly recommend Mose for cabinetry/carpentry work."