Get matched with top computer repair, troubleshooting or upgrades pros in Galloway-township, NJ

"The process was easy and my experience with Mike was great. After being told my computer had a major problem that would require a $250 software repair I decided to get a second problem. I contact Mike on a Sunday morning and my project was solved later that morning. Mike fixed my problem in an hour and it only cost me $85. I would highly recommended Mike to help with any computer issue."

"Knowledgeable about how to fix computer issues"

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"Chris was excellent. I dropped off the computer on Wednesday; he responded by Monday. He explained what had happened - the motherboard had died. He was very clear about what happened and how much it would cost - and advised me that it probably was not worth it. (He was right!) He then answered a number of questions I had about how this might have happened, how to avoid it, and how to go about shopping for a new computer; this was all gratis, right over the phone, for no extra charge. This WAS like having a geek advise me - a polite, thoughtful, and understanding geek who was in no way pretentious or high-handed. My interaction with him has probably been the one high point of owning this otherwise incorrigible laptop. Thanks, guys!"

"The problem was a BIOS message that said "press F1 to continue," but when I pressed F1, nothing happened. Sean arrived promptly at 12 noon on 11/21/2020, and began work immediately. By 2:00 Sean had removed RAM memory and reinstalled it, examined and changed certain jumper settings, removed and reinserted a 2032 CMOS battery, and other things which I can't remember. He was considering removing the SSD drive, which hosts the Windows 10 operating system, saying the drive might not be properly seated. But I told him the computer had been working fine until just quite recently, which indicated that the SSD surely was installed properly, and that I would prefer that he not remove it. So he did not remove the SSD, but I don't think he appreciated my interfering. Sean indicated early on that he did not like customers watching him work. He was polite about this. Thinking he meant that my talking or making suggestions annoyed him, I stopped talking and just watched. But after an hour or so of my just watching, Sean made it clear, politely, that he would prefer to work alone. At that point I left the office and did not bother him for the next two hours. After about 2.5 hours, Sean said he had found the bootup problem. All that was wrong was that a keyboard lock key on my Microsoft keyboard had been accidentally set. (I never knew there was such a key before this.) Once this key was unset, the computer booted up, responded to the F1 key press normally, and then booted up to the BIOS. Sean updated my BIOS too, at my request. Sean seemed embarrassed that this work had taken so long, as if he believed he should have checked simple things first (like the keyboard); he said he would only charge me for two hours even though he had worked for three. Let me add that I suspected a keyboard was an issue myself. That is why I called the tech shop Sean works out of in Sacramento (I've misplaced their phone number) Saturday morning 11/21, and left a voice mail asking the tech person to bring an extra keyboard with him. Sean either never got this voice mail, or else he got it and ignored it. The keyboard issue was the last thing he looked at; arguably it should have been first. As I was about to sign the papers Sean gave me at around 3:00 pm, I said "First let me check that everything is working." It was then that I determined that the LED power light on my computer's power-on switch was no longer functioning. I explained this to Sean, pointing out that it was working before he arrived. But he dismissed this complaint rather abruptly and rudely, saying it was a trivial and minor issue, or something to that effect. He clearly didn't want to stick around another minute. I added that I didn't want to sign any papers until this problem, which Sean himself had caused when he tampered with jumper settings, had been restored to working order. "Fine," Sean said, gathering up the unsigned paperwork and heading for the door. I said, "It's OK. If you are tired now, you can come back tomorrow." "I'm not ever coming back," Sean replied, walking out the door. He was obviously angry when he left, and didn't want to discuss the matter any further. Except for watching Sean for the first hour, keeping quiet most of the time, I don't know what I did to make this MyComputerWorks computer technician so angry. Despite overlooking a simple solution to my problem at the outset, he still fixed the main problem, and I'm glad to pay My Computer Works for his two hours work. I had a $10 bill in my pants pocket and was all ready to give it to Sean as a tip, but he left in anger before I could give it to him. It truly is important that this power-on LED light up and stay on while the computer is running. My computer is very quiet, and after a time of non-use, the monitors go dark even though the computer is on and Windows 10 is running. So the only way to be sure this computer is on or off is to look at the LED power light on the power switch. If the LED is on, the computer is running; LED off means it has been shut down. With no lights of any kind, this is becomes a non-trivial matter. I believe it would not be difficult for a knowledgeable tech person to fix this. It's just a matter of getting the jumpers Sean changed set back to where they were before he arrived. However, Sean has said he won't ever come back here -- giving no reason. I am asking MyComputerWorks to send another tech to clean up after Sean, fixing the jumper problem that he caused, since Sean is no longer willing to come over here. I am also recommending Sean have more training in troubleshooting and an anger management class."

"<p>Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.</p> <p>This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.</p> <p>I would recommend Alexander Technical Resources and will use them for any other computer repairs. </p> <p><br /></p> <br /> <br /> <br />"

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"I noticed that my computer wasn't working properly and I couldn't fix it. I purchased an Angie's List "deal" with Dave's Computers to solve the problem. Dave was able to remote into my computer and immediately knew that malware and/or spyware were affecting it. He ran software to clean it up and it worked but not completely. He then ran more software, removed a lot of junk, defragged the computer, and it worked better than when I got it. I was very impressed with his professionalism and service. <br />"

"It went well and now I can use my computer without any issues."

"It went well- he not only installed the update- he also explained things to us and answered all of our computer questions- we are not computer savvy so that was important to us. I also had to call with a follow-up question and he took care of that. He is competent and helpful and easy to talk with. I would use his services again."