Get matched with top deck or porch build or replacers in Garden City, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"I was consistently impressed with R & R Construction; they were very professional, always respectful of my property and time, and ultimately, they did a wonderful job on the deck build, completing it to a high standard and even exceeding my expectations."

"Incredibly responsive and very polite crew. Very nice to work with. Will work to correct or honor any miscommunications during the project design and build out (it is construction, there are going to be those!). Alot of contractors you work with are no going to be willing to do that. Would hire again if needed for sure"

"They did a great job on our floors...but did not fully disclose what all would and would not be done on the facia/sofit replacement. We agreed to add what we thought was included to the scope of work but his workers would never come back and finish to job so we are left to figure it out."

We are a locally owned and operated company with over 4 years of experience. We value honesty and integrity and treat your home as if it were our own. We offer a variety of Outdoor Maintenance & Construction Services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction! \n

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfactoin, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job

I’m an old-fashioned, affordable, honest handyman. I am very versatile. \n\nI have worked in construction for over 25 years. I have extensive experience in drywall repair, trim and carpentry work, electronic containment fences and custom pet doors (I can put one anywhere- glass door, window, wall, etc). \n\nThere’s absolutely no job that I won’t at least take a look at and give my honest opinion. No job is too small. No job is too odd. I can do light car maintenance or complex home repairs. Clean-up or Custom work. Just ask! \n\nFlexible hours. Weekends available.

"They did a fantastic job re-decking and hand rail replacement on my wrap around porch. They presented a thorough quote that detailed what they were going to do and executed on it. They started the job within a few days of my accepting the quote and completed the job in a timely manner. They found issues after the demo of the old porch and adapted the job and updated the quote. I am very happy with the workmanship and would gladly hire them again."

"I had several small projects to complete, including replacement/installation of a bathroom vent fan, replacement of a dryer vent hose and minor deck and fence repairs. Micah Douglas was responsive, knowledgeable and friendly. I am very happy with the quality of the work done and would hire him again."

"I recommend Matt Bein at Prime Management. Our condo building's roof and deck replacement went smoothly and the end result looks great! Matt Bein is very responsive and well-versed about vestavia's permitting requirements. Also, it's clear that our roofer, takes a lot of pride in his work, which speaks to me. Every member of Prime's team was prompt, hardworking, friendly and courteous. Any questions or issues along the way were addressed, and Matt has made sure completely happy with all the work done."