Get matched with top sewer main install, replace or repairers in Gardner, MA

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"For the past two months, I've been having problems with my Buderus propane furnace. I called Whitney Oil for service because they originally installed it when I brought my unit six years ago. First it died on a Friday afternoon and wouldn't work at all. They determined the control unit was bad, but I had to go an entire weekend without heat until they could obtain one from their supplier and replace it. That seemed to solve that problem. Then it started spitting out soot, which indicates incomplete combustion and could be a serious health hazard. They eventually decided it had the wrong orifice and changed it, which seemed to work. Then it started triggering over and over again when it tried to light. I could hear it trying multiple times, sometimes for a couple of minutes, before it would finally light. They tried a number of things and finally replaced the gas pressure valve. Then the soot problem recurred, only much worse than before. All this time, the flame was never the bright blue color you expect, but rather a yellow-orange. They thought there might be a draft problem, so my condo maintenance man got involved, went up on the roof and examined the chimney, but couldn't find any thing to explain the poor performance, just a lot of soot. They would come, clean it out, and then a couple of days later, the soot would be back. It got to the point where I dreaded calling them, thinking that they might have me pegged as a chronic complainer, but every time I called, they sent someone over who spent a considerable amount of time trying to figure out what was going on. Finally, despite all their efforts, I had another episode where it stopped working late at night and finally, I got fed up and asked them to replace the unit. Barry Whitney offered me a brand new furnace (the same model as he has in his own house), at cost. And he didn't charge me for the 40-50 man hours his team spent trying to get my 6-year-old furnace working properly because they didn't solve my problem. They don't know I'm posting this, but I wanted to let everyone know that Whitney is an honest and reliable company dedicated to quality customer service. HIGHLY RECOMMENDED!!!"