
Nerds To Go
Nerds To Go
At Nerds To Go, we take great pride in our experience, expertise, quality and customer service that we provide to meet the customers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. BBB A Accredited.
"Absolutely terrible experience with the Plano shop. They had my laptop for two weeks for a simple BCD error, and after multiple broken promises, they handed it back in the exact same condition--but still kept their diagnostic fee. They even tried to charge me for a part that didn't fix anything. After asking to speak with management and explaining how absurd that was, I suddenly got a call with "good news" that I'd get a refund for the useless part. Their final excuse? That it was a Windows 11 update issue affecting "four other laptops they couldn't fix," and that they were "using AI to understand the problem" because "no computer shop could figure it out." Funny enough, I took my laptop to another shop one mile away, and it was fixed within hours. Save yourself the frustration and stay far away from this company."
Belle W on November 2025
At Nerds To Go, we take great pride in our experience, expertise, quality and customer service that we provide to meet the customers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. BBB A Accredited.
"Absolutely terrible experience with the Plano shop. They had my laptop for two weeks for a simple BCD error, and after multiple broken promises, they handed it back in the exact same condition--but still kept their diagnostic fee. They even tried to charge me for a part that didn't fix anything. After asking to speak with management and explaining how absurd that was, I suddenly got a call with "good news" that I'd get a refund for the useless part. Their final excuse? That it was a Windows 11 update issue affecting "four other laptops they couldn't fix," and that they were "using AI to understand the problem" because "no computer shop could figure it out." Funny enough, I took my laptop to another shop one mile away, and it was fixed within hours. Save yourself the frustration and stay far away from this company."
Belle W on November 2025














