Get matched with top computer repair, troubleshooting or upgrades pros in Geneva, IL

"Friendly, knowledgeable, contacted me right away, worked through my computer problems "

I provide professional handyman and low-voltage services, specializing in:\n • CCTV camera installation and upgrades\n • Access points (AP) and internet/network setup\n • Network configuration and troubleshooting (Cat6 and fiber)\n • Building rewiring and low-voltage system integration\n • Ekahau-certified Wi-Fi design and testing\n\nCurrently, I work as a subcontractor with several major companies on commercial projects, while also taking on residential jobs independently. I’m dedicated to delivering reliable, high-quality installations and efficient troubleshooting for all network and security systems.

Award wining.

"Do you have a talented, experienced, responsive Technical Support group at your disposal? No? Neither do I, but I don't care anymore because I have Mark. Running Windows XP on my vintage computer was getting in my way, so I called Mark to help me upgrade to a newer computer given to me by a friend. I read his wonderful reviews, but Mark still exceeded all my expectations. We needed to set up the new computer so it could communicate with my wireless modem, install new versions of software packages from my old system, and port over all my old files. I don't do change well, so I wanted everything on the new computer to look as much as possible like what I was accustomed to seeing on my old system. Mark even had a way for Windows 8.1 to look like the Windows XP formats I was used to! Mark arrived on time and went promptly to work. I was impressed with how experienced he was and how smoothly he went from one step to the next. He didn't dawdle, get distracted, or become puzzled. Tasks that were complex and overwhelming to me were very familiar to him, and he accomplished them with ease. He knew what questions to ask me to see if there would be issues down the road. For instance, when the new computer was up and running, he checked the download speed and discovered that it was really poor. He called AT&T for me (yes, he even speaks AT&T!) and we found out that I could get much faster speed AND save money with a new AT&T Uverse package. I asked Mark to come back and install the new modem that came with the new package, which he did and checked out everything to make sure all aspects of the new system were functioning properly. We had a problem getting my phones to work with the new Uverse system, but Mark applied his expertise and got that to work as well. Mark is patient and understanding with people who are not technologically savvy. He communicates very clearly. He asked several times if I had any questions, to make sure I had the answers I needed to be comfortable with the solutions he provided. He even made follow-up phone calls to check in and make sure everything was running properly. For someone like me, who loves my computer but is helpless if anything goes wrong, that level of care means a lot! I would recommend Mark's services to anyone with computer issues. I don't know if Mark is a Wizard, or a Cyber-Jedi, or what, but I don't care as long as I know he's there to take care of my computer. Thanks, Mark!"

"Joe to the rescue! First I had no internet connection & Joe was able to re-establish it for me. Then I bought a new computer & needed to have everything from the old computer transferred to the new one: files, documents, photos, etc. Joe was able to do the transfer seamlessly & completely. He worked professionally, patiently & with good humor. I'll call on him again, every time I have a computer issue! Thanks, Joe, for your great work again!"

"I recently had my laptop repaired by PRO. Very personable and professional. They determined the issue and explained repair options and associated costs. They even suggested the lower cost repair would resolve my issue. Very honest, respectful and congenial. I highly recommend this company. Sorin exemplifies the epitome of a customer service professional."

"Kelly provided excellent service and great advice on troubleshooting some PC issues that I was having. Highly recommended."

"Always goes well"

"very well, it did not require a new hard drive disk"