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"Jack came to my home before I hired his service. He showed me what the difference is between vacuum cleaning and air pressure with a vacuum cleaning is. I chose master services and was very pleased with workers as well as the work. Customer service is outstanding!"

"I recently had the pleasure of working with Emerald Bay Design and Construction for a major renovation project, and I couldn't be more impressed with the craftsmanship. From start to finish, they demonstrated a deep understanding of design and construction techniques, delivering outstanding results that exceeded my expectations. Richard took the time to understand my vision and translated it into a beautifully crafted reality. Communication was clear and timely throughout the process and I received my bid back quickly and accurately. Overall, I would highly recommend Emerald Bay Design and Construction to anyone looking for a design and construction company. I am thrilled with the results of my project and look forward to working with them again in the future."

"Fast! Very knowledgable."

"Very patient and helpful"

"Joe was amazing. Was able to assist with our project next day and very available for questions prior (as I had many). Project was quick and done well. Will use him and premier water heaters again!"

"The Roto-Rooter plumber was great and explained everything clearly. He fixed the issue and left everything neat and clean. The reason for the 4 star is they were supposed to call 30 mins before arrival. They showed up without calling and I had to rush home from work. The 4 stars is also due to sticker shock (no fault of the plumber). Original quote was $720 for a clogged drain. They knocked it down to $500 with only a 30 day warranty rather than 6 month. He found the clog at 35’ (10’ beyond my 25’ snake) in less than 20 mins. I now know I can get a 125’ power snake with all the different pipe size attachments for $300. I do appreciate the promptness of Roto Rooter, ease of scheduling, and fixing the issue right away, but I will invest in my own 100’ snake before spending $500 for 20 mins of labor (not including their travel). Thanks Roto Rooter for jumping on this and fixing the issue in less than 24 hours after contacting you."

"Excellent work. Took the time to make sure the job was done perfect. Cleaned up every day"

"I started the project with simple plans to replace and fix problems in a newly purchased home. brought Top Bros in and them came up with a number of great ideas to improve the look and function of the home. Looks great"

"We were very happy with our basement remodeling project performed by Matt and his crew at MH Renovations. What you see is what you get when it comes to Matt. He is an honest and hardworking individual who will see your project through to the end. Prior to starting this project, we had absolutely no experience in the world of home renovations and we did not know quite what to expect. Matt walked us through each step of the process and educated us along the way. We became connected with Matt in 2014 through mere happenstance well before we ever knew what his profession was. I had responded to a Craigslist ad in hopes of purchasing a custom built Lego table for our children as a Christmas gift. The man building these tables was Matt. Over the course of a few weeks in the midst of our correspondence, our 2 year old son was diagnosed with cancer. Needless to say, we did not follow through with purchasing a table at that time. When he learned of our circumstances, his next move would instantly show us what a kind, generous, and good human being he was. Despite the fact that he had never met us in person, he built, donated, and delivered a hand-crafted Lego table to our son in the midst of his battle with cancer. Through that encounter, we learned that Matt owned a contracting business. We promised ourselves that Matt would be the first person we called when we were ready to look into finishing our basement - a project that was on our "home-owner wish list". Three years later we followed through on that promise and we called Matt. From the very first phone call until the last piece of the project was complete, Matt impressed us. We initially called Matt in the fall of 2017. He came out to our house in a timely manner and spent a significant amount of time drawing up plans and creating a detailed and itemized quote. He worked with us on various aspects of the proposal to create plans and drawings that fit both our existing space as well as our desires. Matt is truly an engineer who thinks outside of the box to come up with solutions that are both practical and efficient. We had to work around certain existing structures that made the design aspect tricky at times. Matt came up with great ideas to incorporate these aspects inconspicuously into the plans. We would be foolish as consumers to not seek additional estimates, therefore, we had two other contractors out to our home. Matt exceeded our expectations and blew the other two contractors out of the water when comparing design ideas, price/budget, as well as his overall responsiveness and effort put forth. All of the work done up until this point was free of charge. Matt had put in a great deal of time into his estimate and plans despite not even knowing if we would choose to work with him. His efforts paid off as we chose MH Renovations. In the weeks to follow Matt was extremely diligent in keeping in touch as he finalized plans and timelines. He was very accessible via text, phone or email and responded in a timely manner. At times Matt contacted us more than we contacted him. He would call with questions, information, and reminders on appointments. It was so refreshing! Matt was always on time and courteous in regards to respecting and working with our schedules. In March 2017 MH Renovations began framing the basement out. The framer (Trygve) was an absolute craftsman and Matt works exclusively with Trygve for this portion of his projects. Trygve worked tirelessly over the course of the next week to frame the entire basement. He would later return to complete all of the trim work needed throughout the basement which is beautiful and near perfection. Drywall was the next step. Matt warned us that drywall was a messy and somewhat unpleasant part of process. He was right. He got a crew in and out to complete the process as painlessly and as quickly as possible. The following weeks involved work with many different contractors to address plumbing, electric/lighting, and HVAC needs. Even during this phase Matt was often present and made daily visits to the job site. Matt has both a plumber and an electrician that he works exclusively with throughout all of his jobs. This put us at ease and made us feel comfortable allowing these sub contractors to come and go as they pleased even when we were not home. Can lighting, outlets, heating/AC vents and plumbing were on their way. Matt went the extra mile to add a few extra vents and can lights as the process was underway as he thought the space warranted them. He did this at no charge to us. We also encountered a plumbing issue along the way involving the our home's original drainage pipes. Matt and the plumber trouble-shot to give us several options to address the issue. The transparency in dealing with changes along the way was incredible. Whenever a change was made - we received updated paperwork reflecting the changes and the subsequent price adjustments so that we could keep tabs on where we were at with the budget. Next came the fun part - the finishes. Matt did a great job of presenting options to us from vendors that he worked regularly to assist with choosing cabinets, bathroom fixtures, wood stain colors, door choices, flooring options, and hardware. Despite offering us options that he was familiar with, he was also open to entertaining any outside options that we were interested in pursuing. For example, we debated about several shower options for our bathroom. The space was unique and the shower choices were somewhat limited. He spent several hours researching some of the options we asked about in order to help guide us toward a choice that would work best. We learned quickly that it is easy to get carried away in the midst of a renovation project in regards to spending. Matt did a wonderful job of keeping us grounded in our choices and being honest about how certain choices would dramatically change the bottom line price. Matt continued to stay one step ahead of us in all the planning and coordinating that went into the project. He had a great ability to formulate and maintain a schedule, thus keeping him within the proposed timeline, while still allowing us to make changes. At the 11th hour, we changed our mind on a cabinet configuration for our kitchen area and Matt made it happen for us. He was patient and understanding as we learned to navigate our way through this process. Flooring, paint and countertops were next on the docket. MH renovations does hard surface flooring, but not carpet. We used an independent carpet provider for the majority of our flooring needs. For the bathroom, Matt brought over various tile samples to choose from. His tile and grout work were great and we love how the floor turned out. The last flooring area was our workout space. Matt was used to working with a certain brand of foam tiles which at first we agreed to use. However, after doing some research, we decided that we wanted to go with a gym-grade flooring product with better shock absorption. We found this at a WI -based company in Milltown, WI. The only catch was that we were on a timeline and could not have it delivered to meet the deadline. We also did not have an appropriate vehicle to be able to pick it up ourselves. Matt took his own truck, picked up the flooring mats for us with the help of a colleague, and delivered them to the house. It was another example of how Matt is willing to go above and beyond to make the customer happy. The installation of counter-tops was an interesting hiccup in the process. Matt had long worked with a granite company that previously he had been very happy with. Following our granite installation, we noted that a large piece of granite was not supported with the appropriate brackets and thus presented a large safety concern. Unfortunately, the granite company denied any additional responsibility and despite Matt's best efforts to continually contact them, they refused to rectify the situation. Matt did not take this lightly. He researched the national natural stone governing body standards and verified that the granite slab indeed needed additional supports to adhere to safety standards. Matt met with several other gr"