
Serving Gerrardstown, WV and surrounding areas
Approved
In business since 2008
Free estimates
Emergency services offered
"I communicated with the provider via Angie's List message center and gave 3 days and times that I could be available. I received a response of the day and time the provider could do the job. I took a day off work specifically for the project, and he was a no-show. Upon a phone call to the provider, it was stated that my project was not on the schedule. At that time, it was suggested that I should have followed up with a phone call. No where on Angie's List message center does it state that further communication should be done via telephone. Another appointment was made for the next day or so with a 2-hour block of time given for arrival. He arrived approximately 10 mins toward the end of that time frame; more waiting time. The laundry sink was installed without issue, but the kitchen faucet had a leak and the provider had to be recalled to fix it. Again, it was insinuated that the confusion of the missed appointment could have been remedied had I emailed their direct email or called the office. For my time and trouble, an additional 10% was taken off the labor charge, which amounted to about my time taking a whole day off my work and waiting for him to arrive was worth about $10, maybe $11. This is the second time I have used this provider and gave a good review the first time, even though I had a leak that time, which I fixed myself, but also had to call back to readjust the hot water temperature in my bathtub shower. I will not use this provider again.
"
























































