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"When Donny (plumber) got to my house I explained my problem. He tried several times to clear the kitchen drain, but it was unsuccessful due to mud clogged in drain in a pipe in the basement. He advised to add an access pipe to outside for better access to unclog drain without having to do major redesigning pipes in basement. Once the new access pipe was installed the outside the drain was cleared with not problems. Donny also suggested how to sharpen blades on garbage disposal and suggestions on how to keep drain clear in the future. I am so happy about the work Donny did and I am very grateful to him. This was a job that may have costed so much more, but Donny provided an very economical way of taking care of the problem. He was very professional, courteous, pleasant and caring person. He follow-up to make sure everything was good and I was satisfied. I would recommend Donny to anybody who needs a plumbing job done,"

"The technician knew just what to do to open the clogged drain in our old home, including opening the pipe in the basement to properly snake the lower part of the pipe.
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"The technician was very polite and clean. He explained what was broken and what caused it to be broke. He Then he showed me different options of faucets to choose from."

"Great! Thw removed the old one and installed the new one. Great service!"

"Paul from PK responded immediately to my call on a 98 degree day, despite being bombarded with calls. He diagnosed the problem and completed the repair (replaced blower fan) quickly. PK’s service was outstanding."

"Had a leaky pipe in the kitchen sink, as well as a couple of other potential issues. Got three estimates, and Super Rooter was in line with the others. But I chose them because the owner's son, Frank (I believe that's his name . . . they were here in July, so obviously this is a delayed review), was patient in answering all of my myriad questions and I appreciated that. He came back to do the job at the kitchen sink, and he did it well. Ultimately, I didn't need to address either of the other two things I had initially got estimates for (though I might have to with one of them . . . my fingers are crossed). I give them a "B" on price because I can't accurately gauge the market price for the service that was rendered, but since Super Rooter was in line with the others I'll give them a positive grade. And I give them a "B" on responsiveness because after Frank went back to the office with marching orders to have them follow up to set up a service call, I never heard from them. And so, several days later, I was surprised when Frank rang my doorbell with tools in hand. This is a family-run business, and evidently the mother and/or sister responsible for making appointments fumbled the assignment because they never called me. It’s a good thing I work from home and was around. I probably should give them a “C” for that, but Frank helped them gain the “B” when he called to say he’d be late before arriving to give the initial estimate. Regardless, I won’t hesitate to call Super Rooter if and when the next plumbing issue arises."

"After a plumber told me that the cause of leaking pipe was pinholes caused by very acidic water I called several companies. I decided to go with Orbit because Madison answered all my questions and concerns. I Their solution addressed all my needs. We scheduled and the systems were installed by Dylan, who was professional and efficient. He answered my questions and told me what I needed to know to feel comfortable with my new system. He also cleaned up beautifully, leaving my garage in perfect order. In the time since installation there is a noticeable difference in the water. I also feel like my skin is benefitting from the softer water. and the acidic levels in my well water are controlled."

"Was in a jam, had new countertops installed and didn’t plan as I was supposed to. Pat was able to install dish washer, faucet and garbage disposal within a few hours of initial phone call to make my life easier! One of the hardest working, honest people I know!!!"

"The tech came and access the issue. Replaced my water faucets outside Very efficient and professional"

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I had a small leak under my kitchen sink which could have turned into a larger issue. I'm glad that he was able to identify that the new garbage disposal was installed too loose and that a screw had fallen out during its use. If I waited longer I could have ended up breaking it and spending a lot more money having it fixed.

 

Overall the job was done timely he was on-time and even came out on a Sat morning before 8am.

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