Get matched with top chimney cap installers and replacers in Gloucester, MA

"They did a great job. Respectful, on-time, gave me an honest assessment of my chimney...I will be calling them again for my annual cleaning and servicing. They even took pictures of my chimney and sent them along with a service report in an email so I could have a reference."

"Called to get a quote on sweeping the chimney, and also replacing an existing cap that had fallen off. They called back quickly, but quoted a price of about $375 (after Angie's List discount) for the cleaning, and another $350 to replace the cap. Called Downeast for another quote, and they said $275 for the cleaning, and "while we're up there we'll just put the cap back on." (Downeast ended up charging just $175, because they inspected it and said it didn't need cleaning, so just charged for the visit and replacing the cap.)"

"These guys cared! through any obstacle that occurred a solution was quickly found to satisfy all!! Clean neat and respectful must be the motto of 5 Star. I highly recommend Jeff and his guy Sean. I had a chimney liner installed in my older home and they took care to leave it better than they found it. Some pointing was done as well at the top of the chimney that needed fix. I now look up with pride once again knowing the guys set me up for the next season change !"

"I learned that the flues did not need cleaning, but that there was about 4 feet of flue lining that was missing from the top of the chimney--there are ceramic tiles in there and for whatever reason, 4 ft were missing from the top. They replaced this with a liquid/concrete/solidifying material to seal/line the flues"

"Michael and his team did a nice job replacing some bricks on our chimneys, flashing, new cap and dampers. They worked quickly and efficiently. I would hire them again. Michael is an expert in all things chimneys and will be honest and not try to get oversell."

"I called for an inspection and consult and the owner just happened to be working on a job in the area.  He came over within an hour or two after my call.  He went over the whole chimney system and advised me on a number of issues and options.  I had done a lot of research on the issues I thought I had, and he confirmed most of my fears, yet provided me with a great deal of information and options.  I feel like the quote was fair, although I cant afford the work YET... As soon as I can, they will get the job for sure.  VERY friendly, VERY thorough.
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"Excellent communication! Perhaps the best I’ve seen from a contractor. While waiting to get installation done, they checked in with me on dates and always called me back if I had questions. The took a look at the roof and suggested fixing the chimney first . We had that capped and some bricks replaced with a contractor they referred. The following week they came and did the roof and leaf gutters in 1 day. They cleaned up very well afterward. When I saw a lose shingle in the yard this spring, I called them and they sent someone out to look right away (it was just an extra shingle). The were great to work with and I would not hesitate to hire them again."

"We just moved into a new house, and we called Bob's Magic Broom to come check out the chimney to see if it was safe to use. Carl came out and, after inspecting the chimney, told us we didn't need to get it swept since the previous owners hadn't used it and it was very clean. I appreciated his honesty when he certainly could have told me otherwise and I wouldn't have known the difference. He also checked out our very old furnace and let us know there was significant soot pileup which would need to be cleaned. Since we were planning to convert from oil to gas in a few months, he walked us through what the typical conversion was like, which was helpful. He also said we would likely need to cut a 2nd clean out door in our chimney to remove the soot, since the current door was not up to code, and we'd have to get it done anyway when we converted. He was very helpful and honest, and we will definitely use them when we convert in the spring."

"Despite being a small job, Patrick called almost immediately. He quickly went out to my property and assessed the problem. He gave me a quote. The Shamrock Roofing employee was prompt and professional. The problem was fixed on time and at the price quoted. These days it is rare to find a company so responsive."

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Mike Foote impressed me immediately with his promptness - he always arrived at the time he said he would, which to me indicates a level of professionalism, trustworthiness, and respect for my time that I appreciate. 

He also had an understanding and appreciation for older homes and construction methods which I felt would be an asset, as my home was built in the early 1900s and was in need of significant structural repair.  I wanted someone who would be able to handle the unforeseen complications that inevitably arise when major repairs must be done on an older home, and someone who would also seek to respect and retain its personality (quirks and all.)

I bid the project out to several contractors using the same project scope and description.  Mike's estimate was at the lower end of the range and of all the contractors, he took the most time to explain the breakdown of costs.  Furthermore, prior to my awarding the project contract to him, Mike went out of the way to do significant legwork and fact finding related to permitting and local regulations.  He had no obligation to do this, but the effort was greatly appreciated and certainly helped sway my decision in his favor.

It became known to us that we would need to hire a structural engineer to remain in compliance with local inspections and regulations.  Mike did a great job as an intermediate contact for the engineer, and also attempted to keep the project cost and scope expansion under control.

Throughout the project the job site was kept as clean and orderly as could be reasonably expected, which was no small feat given the scope of the work and the confined spaces they were operating in.  

Whenever there was an unexpected complication that required additional work or expense, Mike would take the time to lay out the various options (and the pros and cons of each) for how to proceed.  Throughout the entire project, I found his communication skills to be exemplary.  This was very helpful logistically, since I was often away at work while the project was in flight.  It also established and maintained a sense of trust between us.  Mike would keep me posted with regular status updates, would meet with me regularly to discuss the progress and various issues that he thought should be brought to attention, and was always very responsive to questions I had.  He was very easy to get a hold of, which I appreciated tremendously.

And of course, I am extremely happy with how everything wrapped up.  There was one significant increase in project scope and cost related to the stone footing at grade - something that Mike had warned would throw an element of uncertainty into his estimate - but this was handled very fairly and expertly.  the work looks great, and my neighbors have all commented on the professionalism of his crew and the impressive final outcome. 

I would not hesitate to hire him again for any project in my home - whether it be small or large - and would not hesitate to refer him to friends or family.

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