Get matched with top in Gloucester, MA

"We've had a lot of renovation work done on our house over the last several years, and Superior Kitchens And Baths was the best company that we've worked with overall. Jane, Brandon, and their entire crew and subcontractors were all great to work with. They were very responsive, hard working, professional, stuck closely to their schedules, and did high quality work across the board. Additionally, Jane, Brandon, and Dustin are genuinely nice people that were great to get to know and interact with throughout the effort. From the start, Jane and Brandon came up with creative solutions to allow us to get everything we wanted in the renovation, and figured out potential pitfalls and workarounds before the work even started. They were great with helping us decide on overall designs and individual items throughout the work. They put together a thorough breakdown of costs for their proposal that they tracked throughout the effort, as well as a schedule that they stuck closely to. When unforeseen circumstances came up with folks getting sick and being unable to work, Brandon worked long days and weekends to keep caught up with their schedule. They seemed to treat the job like it was their own house. Overall, we'd highly recommend them, and would hire them again for any future work."

"We moved a faucet from our main kitchen downstairs to replace one that broke, and added a new faucet to the main kitchen for $425. I had been quoted an extra $500 for removing the garbage disposal, and decided not to do it. An extra guy came today who I hadnt met, and he said they could do it for $200 once they were there which I accepted, but it ended up being a ton of work, and probably should have cost the $500. In the end, they charged me the quoted amount which was very honorable. It was a bit awkward for me and my wife because the two of them obviously disagreed about the whole thing, but in the end they handled it well. I paid an extra $100 because of the mixup because clearly i got a great deal anyway. Would recommend to anyone, at least for basic kitchen plumbing work!"

"It was great. He came in, he's been there for 30 to 40 minutes and didn't made any mess. I would probably hire him again. It wasn't a crazy price."

"Chris replaced my 75 gallon hot water heater. This is the 2nd time we have used him. Prompt, quality work. Easy to deal with. Will definitely use him again"

"Everything went great! Needed to find a local plumber in an emergency on a Saturday and Chris was able to be there within 30 minutes of talking to him. He observed the job and communicated what would need to be done and fixed/replaced everything that needed to be. He did tremendous work and I will definitely be calling on him again should I need something done in the future!!"

"It went WELL! These guys are huge helps! They arrive faster than promised, they charge what they promise. There are no surprise charges like with a dumpster! I am now using a BullBag in CT and one in RI. I, alone, can keep this company busy!!!! They are awesome to work with! I HIGHLY RECOMMEND THEM! One of their managers, Vicki, was so nice, pleasant and patient with me. I was frazzled with all of the damage my property received from the hurricane. She was great!"

"I used MA Design & Construction for my kitchen remodel. Raquel and Marc were very helpful in going through the options from painting the existing cabinets through to full replacement. We started with more modest changes but after debate ended with essentially their initial recommendation. The workers throughout the project were professional and I never felt uneasy with them being around the family. As the project progressed there were recommendations that Marc or Raquel would make which led to a better outcome. Marc would also pick out imperfections in the work and insure they were addressed which was appreciated. We're very pleased with the outcome and would not hesitate to work with them again."

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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"They did a great job.  All the cut-ins looked great.  Did minor patching where needed.  Clean, professional, attention to detail.  They got a lot done in a short amount of time.
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"The work was completed and the drain ran fine after, but I spent the entire next day cleaning the ceiling and walls from their work."