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"5/5"

"strongly recommend never using Home Genius Exteriors (HGE) for any home project. What was promised as a simple 1?2 day roof replacement turned into a 7-day ordeal filled with delays, poor communication, and lack of accountability. There was little to no communication from the project manager or crew. Some days no one showed up; other days, work progress was minimal. The condition they left our property in was unacceptable?nails scattered throughout the yard, debris and cigarette butts left behind, creating a serious safety hazard for my family and pets. One of us even stepped on a nail. Despite repeated attempts to get answers, follow-up has been lacking. We were told management would contact us, but weeks later, nothing. The compensation offered was inadequate. This experience was frustrating, unsafe, and completely unprofessional."

"This company is very shady and unethical. We selected them because of the price. It was substantially lower than other quotes received. The reason it was lower was because it wasn't accurate. With the dumpster in our yard, and the roofing materials delivered only then did they "discover" we also needed all new planking. We were prepared and budgeted for a $21,300 project. Suddenly we needed to come up with an additional $8,500 for the plywood. This was part of all the other roofer's quotes. When I voiced that I wanted to use another company they told me I signed a contract and they planned to enforce it. If I broke the contract I would have to give them 1/3. I had no choice but to cave. When I pressed on why this wasn't discovered until they started- they had no response. I was stuck and was forced to proceed (or walk away from $7,100). BEWARE!!! 6/25/2025"

"Every employee with whom I dealt from initial phone call to sales, to installers and follow-up were professional and polite. I had ten new windows installed. The quality of my windows was only surpassed by the fair price of the project. I would not hesitate to recommend AAPCO and will use them again in the future."