Get matched with top fridge, freezer or ice maker repair or service pros in Gloucester Point, VA

"They were efficient, conveniently had the right part on hand when they arrived, and even gave my appliance an overall look to make sure we fixed all the problems for 1 call."

"Exceptional service. 2 rare appliance issues (previous discontinued oven control module [refurbished/fixed last year] and broken cooktop). Had unexpected issue with cooktop repair...David quickly took care of us and had another cooktop delivered within days. Extremely knowledgeable and takes care of customers! Highly recommend!"

"He was very nice guy. He came on time and did a good job."

"We had a problem with our AC just prior to the 4th of July. They were able to juggle their schedule and promptly fix the problem. They have been our AC guys for over 8 years. Always prompt, courteous, professional and get the job done right every time."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I think his name was Jeff he had to order a part for my gas logs. He kept me informed on status of part ordered and when to expect the part. "

"Have worked w/Bob Stahl since 2012 (Stahl Cabinets is now Neptune Kitchen and Bath), and was so pleased with his work that we've not used anyone else since. After some cosmetic improvements to our kitchen, powder room, and (ex) wet bar area in 2012, we decided in 2017 to upgrade our master bath, and the result was beyond our expectations (7 pix-) - could not be more pleased! We then, earlier this year/2019, decided to upgrade the guest bathroom (4 pix); convert the old brick/ceramic tile, non-working fireplace (1 pix; gas insert includes backlit/colored pebbles); bar area (1 pix, added wine racks); powder room vanity (1 pix); as well as change the kitchen cabinetry color (from polyurethane golden oak to white/peripheral cabinets, and mint green/island) (2 pix) ... again, outstanding results! Finally, we installed built-in shelving in the FROG (office), with a library ladder - quite pleased! Constant communication on both schedule and cost (on target, no surprises) - will not work with anyone else!. We recommend Neptune unconditionally!"

"Murphy Family Electric is an awesome company with very competent technicians and reasonable rates. They make the whole process pretty straightforward. I had used them to get my Tesla charger in 2018 (Cost: $799 including material). I was so impressed with their work that when I had a complex electrical job - installing a new 120v outlet requiring a new wire from the circuit breaker - I did not get any quotes but just booked them. That job was done very professionally as well (Cost: $949). Fast forward to Mar 2025, my tesla charger had problems with over heating and intermittent power loss. I called Murphy Family Electric and they sent a technician the same day who came and adjusted/cleaned the connections and spent 30 mins fixing the problem. And to my surprise the company did not even charge me anything for this. So on top of everything else you can add absolutely fantastic customer service to their list of attributes."

"It went perfectly. I supplied them a really filthy, worn-out sofa, along with 10 yards of Ultrasuede fabric. They returned to us an amazing, better-than-new sofa. The workmanship was absolutely amazing. Couldn't be happier with the results."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."