Get matched with top fridge, freezer or ice maker repair or service pros in Grandville, MI

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"He did everything he was asked to do."

"Helped us on the side of the road with a flat. Was very kind and helpful. I recommend him "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The job was done very well, on time, and gentlemen."

"Kevin's Appliance staff has always been very helpful on the phone at crisis time and then there in person to make the fix. If we have model numbers sn etc. and a good idea of the problem, sometimes a fix is in a single economical trip. Sometimes a parts run or order is needed. Regardless, it is always done right and they will give advice on viability as well. I was thankful to get this reliable family business referral as young gal after being creeped out by a worker from Another Appliance repair service many years ago!"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Having to purchase a new furnace is not a comfortable situation. Jacobson, however, made my purchase as comfortable as could possibly be expected. The installers, Matt and Tim, were exceptionally prompt. Then, since it was an icy and snowy day, they quickly laid carpet strips over the entire path they would have to traverse, from front door to basement. The work was beautifully done and clean-up was perfect. Thank you, Jacobson, for a stress-free experience."

May's Appliance Service