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"My AC system stopped working in the middle of the heat. I called Matson Mechanical and they came out and checked the system and had diagnosed the problem within a few minutes. They left and about an hour later they had returned and repaired the system. They came out early the next day after I had called them. Repair cost was amazing and they didn?t try to sell me in anything I didn?t need. Considering it was an emergency, the pricing was affordable. Customer service was good. The tech got straight to work and had already check out the unit and diagnosed it fairly quickly. "

"they did a good job"

"Super responsive. Talked through options, including short term and long term ideas. Great on all points!"

"Honest and helpful"

"I needed a tune up for my two heat pumps/heat function. ! was very happy with Nikki in the front office . She was very helpful and with Wes the technician who discovered a capacitor in one of the units that was about to fail. He installed a new one in a very professional manner. I was very impressed with the employee's and their attitude and will continue to use SPOOR to repair or service my heat pump heating or cooling problems."

"Title: "Nightmare Experience: Sierra Pacific's Shoddy Workmanship Costs Thousands in Damages!" Review: â­ ï¸ â â â â If I could turn back time, I would've never trusted Sierra Pacific with my solar installation. The nightmare began just over a year ago, and it's been a cascade of disappointment ever since. Here's a chronicle of the chaos they've caused: 1. Sloppy Installation, Sloppier Paint Job: The first red flag was the haphazard painting of the piping leading up to the roof. It clearly indicated that attention to detail was not a priority for Sierra Pacific. Paint can be fixed, but thousands of gallons of water piped over your home pool solar needs to be treated with care, and they failed from day one. 2. Outdated Controller with Irreparable Software: To add insult to injury, we were handed an outdated controller with software so archaic it couldn't even be updated. This left our system struggling from day one, unable to perform at its full potential. 3. Leak-Induced Gutter Disaster: After just a little over a year, we're now dealing with water leaks that have wreaked havoc on our high-end leaf guard gutters. Thousands of dollars in damages later, it's clear Sierra Pacific's negligence has come at a steep cost. 4. Deceptive Monthly Service Scam: We fell prey to their monthly service, only to realize it's nothing short of a sham. Technicians breeze through the work, missing glaring installation failures that any competent professional should have caught. 5. Radio Silence from Management: In the face of these mounting issues, I made numerous attempts to reach out to a manager, but not a single call was returned. It's disheartening to see such a lack of accountability and customer care. It's imperative to share this experience so others can avoid the headache and financial burden that comes with choosing Sierra Pacific. Don't let their flashy promises fool you â beneath the surface lies a company that falls egregiously short on quality, professionalism, and accountability. Buyer beware!"

"We hired Ecology Air Innovations to move our AC unit from the back of our house to our side yard. It ended up costing $7000, took approximately a month to get done after contacting them, and we have had to have the unit serviced less than a year later. You can get the same work done for a lot less and not have to suffer their inflated prices and unprofessionalism. I reached out to get an itemized invoice for my records since ours only had a total price without a cost breakdown. Mark sent it with snarky notes, attacks on my intelligence, and name calling embedded in the invoice that I need to use in the records for my home run business. The invoice states: "Included in Above estimate!! for idiots who can't read." "We obviously didn't use the one you ran for your pool equipment." "The listed below is the itemized cost for whatever "project manager" is to ignorant to recognize from the previous invoice." He also appears to have been confused or just made up cost amounts up because the first itemized invoice sent to me had our electrical work at less than half of the actual cost which I corrected him on in text and then was sent an updated copy with the correct price."

"Garrett and team were excellent, they provided top professional service at a reasonable price. I am very happy with my new furnace and the whole installation process. Highly recommend!"

"They did a great job, and they were able to fix the problem on our air conditioning."

"They destroyed the whole pipes that caused flooding to my neighbors. The water was off and every other day we need to go out to the street to turn it on. This company denied the responsibility but later reimbursed me for the first leak repair after employee acknowledging doing partial work. This project aims to address and fix the extensive leaks. Must be completely replaced, cause of leaks appears to be from over heating of the copper as locations are at ALL connections and bends in the pipe, too much to patch. You can contact me to this phone number: 9(16) 857-5652"