Get matched with top metal siding: repairer or partially replacers in Great Mills, MD

"I have had a pleasant experience using Home Genius to replace my porch siding. Everything went as planned and I love my new look."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Roof & window we're repaired immediately. They showed up the following day after my initial call and provided an accurate estimate. Work commensed right after I signed the contract. The siding took a bit longer due to difficulty matching my 16 yr. old siding (an exact match was no longer being manufactured). I learned this is a common problem. Once an acceptable match was found; the work was completed promptly and correctly. Every effort was made to satisfy me (the customer) and they succeeded. I would hire them again for future needs."

"JDH did an excellent job on rebuilding my deck. They were very detailed and very efficient. I would definitely hire them for work in the future and recommend them to friends or family."

"Excellent! Very fast and extremely Knowledgeable-I really like the fact that they focus only on roofing and they just they didn’t just come out and inspect the air my roof water was leaking inside the interior they went inside to actually see the water stain to see exactly what needs to be repaired. Most importantly they focused on repairing the area requested versus other companies who oppression me to replace the entire roof Versus focusing on the area with the issue"

"- Paint Walls, trim and doors
- Remove wallpaper and repair walls as needed.
- Caulk wood trim
- Installed chairrail
- Installed baseboard trim in bathroom

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"Repairs were completed as promised. This contractor stands behind his work. House looks great!"

"Their was a slight hiccup in the pricing and after my check was cashed, Tom the owner called me saying he wanted to cancel the order and give me my 1/3 deposit back of $1,800.  I was devastated because I already had a previous door installed improperly and that had failed in less then one year. This was extremely traumatic after several weeks and a cashed check to hear that the owner wanted to cancel my order.  To make a long story short he thought about it....he called me back and decided to move forward with the order. The installation went flawlessly.  Very professional crew, love my new door.  Comes with excellent warranty.  My advice stay as far away from fiberglass as you can!!! Way too much flex in the door.  I did steel door  with wood grain look painted black at the factory.. Just remember "the cheap becomes expensive". Steel is the only and best way to go and slightly less expensive then fiberglass.  The most important aspect of door and window replacement for that matter is the installation! The people that install for Hammer and Nail only work for them. Even if I could find cheaper its not worth it. Installation is and should be your number one concern.  If you want reliability, honesty and integrity you must choose HAMMER and NAIL.
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"The company showed up on time and conducted the shingle replacement being careful not to damage the gardens around the house. They brought the roof up to current code, (the roof no longer complied with local codes), and worked with our chimney company to install the flashing properly. The cleanup was performed in an acceptable manner and the work was finished on time. Follow-up inspections by the company and I showed I had a good roof that was going to last another long time. I would definitely recommend this company for roof work."

"They gave me a quote, discussed options and we agreed to have the job done. They were quick and efficient. I only had two minor complaints: 2 of the windows were not what we ordered (we ordered frosted, they delivered clear - still not resolved) and I am still finding staples around the residence."