Get matched with top toxicity and mold removers in Greencastle, PA

"Very professional. Went thru the entire house and got rid of all the mold."

"Wilbur called me the same day I requested a quote for his expertise. Within a few hours he was at my apartment verifying that there is in fact black mold growing in my carpeting and wrote me up a report to submit to my landlord as I am pregnant and need this matter addressed. He was friendly, knowledgeable, and genuinely cared about resolving the predicament I am in. I would recommend his service to anyone and will most definitely be utilizing him for mold remediation in my next home."

"I received the kit very quickly, followed the easy to understand instructions for mold collection, returned the kit and received my report in just a few days. I called the office with additional questions after receiving the report. My questions were answered quickly and professionally. Great customer service."

"Excellent, Robert was courteous and prompt and caring. Took time with me, explained all services thoroughly. Performed over and above my expectations."

"Dean was very professional and highly knowledgeable. I would highly recommend to anyone looking for a home inspector."

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."

"After moving into my home, I realized water was coming into my basement. I had three companies come out to provide estimates to waterproof the basement. Allstate's salesperson, Mitch, was very, very personable, knowledgeable and I felt like he really listened to me during the estimate process. Mitch brought pictures with him to show me as well as the company's certifications. Allstate's price was in the middle of the pack of three estimates. Mitch's preparedness was what won me over. Allstate came to my home to install a French drain (along two walls of the basement) and install a sump pump. The workers arrived promptly at 8am, had the containment up in the basement, and were jack hammering by 8:20. About midway through the project, Mitch stopped by to check and see how things were going. As previously stated, I don't have any complaints about the workers what-so-ever. They even stopped worked twice so I could come down to the basement to take pictures of water and mold damage. For the water intrusion and mold in my basement to have been such a traumatic experience, Allstate certainly made the nightmare better than bearable."

"A technician and a helper came out, pulled our dishwasher, cut a hatch in the floor, and inspected the floor joists, underside of the floor, and insulation, looking for mold. They then reclosed the hatch, reinstalled the dishwasher and reconnected it. The technician then gave us his diagnosis of our problem - a persistent mildew smell under the sink, and gave us his recommendations for a solution. He emphasized that his company does not do reconstruction, so this was a disinterested professional view of what needs to be done. <br /> For over two hours of work by two men, I felt that their "service call" charge was very reasonable. <br /> I would certainly use this firm if I ever have a mold problem again. <br />"

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home. <br /> <br />  Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool. <br /> - !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A. <br /> <br /> Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress...  <br /> <br /> Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing. <br /> I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system.  <br /> - !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem. <br /> - !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"PuroClean showed up and began immediately to dry the damage floors. They also worked with our insurance company helping them understand the damage caused by the leak in a very short time, like less than a week. They were professional and provided Value for the their work including drying the damp areas from below the floor and above removing the possibility of a mold issue."