Get matched with top in Groton, MA

Hello! We’re a father-and-daughter plumbing team dedicated to providing honest, reliable, and high-quality plumbing services. With years of hands-on experience passed down through our family, we take pride in treating every home and business as if it were our own.\n\nFrom small repairs and fixture installations to water heaters, drain systems, remodels, and new construction, we’re committed to doing the job right the first time. We believe in clear communication, fair pricing, and dependable service you can trust.\n\nAs a family-owned business, building lasting relationships with our customers is just as important as the work we do. We appreciate every opportunity to serve our community and look forward to helping with all your plumbing needs.

"They were excellent to work with giving us a complete detailed estimate for each of our 3 projects including all of our allowances. Including agreed upon payments schedules for each. They communicated schedules and any adjustment to those schedules, which were all minor. They cleaned at the end of each day of work to keep the dirt down to a minimum. As we did 3 different projects, each with their own contract, if we had not been happy with the first or second we obviously would have not continued to work with them. Friends of ours recommended Superior K&B and we are completely satisfied with their work, including their selected sub-contractors."

"Van is the nicest guy, but clogged drains don't care, so he becomes an Alligator gobbling up the **** in your blocked pipes. He found and cleared my blockage almost 50 feet deep in the pipes! He quickly replaced the broken washer that caused the leaking in my garden faucet. He replaced a tough fixture that I realized afterwards I could never have done. He used to work for Roto-Rooter, so he's got mad skills, but imagine all the experience and the same equipment with a personal touch from a friend who genuinely cares about your sink backing up and grossing out your family. It all began when my regular plumber said he doesn't mess with clogs and referred me to a big-name franchised drainage cleaning company. They were too busy and I was too desperate. I had people coming over for the weekend and everything flushed was finding it's way into my basement bathtub. I tried the intriguingly named Alligators Rooter and Van came over early on Saturday morning. Not only did he root out the problem, but charged me the low end of his price range. You know when someone says it'll cost between this and that, he means THAT! But not Van. He's honest, amiable, and gets the job done! Root for Van, he's The MAN!"

"Everything went great! Needed to find a local plumber in an emergency on a Saturday and Chris was able to be there within 30 minutes of talking to him. He observed the job and communicated what would need to be done and fixed/replaced everything that needed to be. He did tremendous work and I will definitely be calling on him again should I need something done in the future!!"

"It went well! I expected it to take a long time to get it picked up, but I called for the bag to be emptied on Friday and they were here Saturday! I am already filling it up again. (We have a MESS from the storm and need to finish the kitchen before this weekend's company coming in from out of town.) I have already called them to request my bag be emptied on Friday, and they have me on the schedule! I can't believe the customer service is so great! This is not a regular dumpster company. I have a dumpster delivered last summer and they gouged my driveway. What a nightmare it was to get them to pay for the driveway to be fixed. NEVER AGAIN! It's BullBag only for our future needs."

"Fast, friendly and efficient service.  Spoke with Chris at 8:30 a.m., two plumbers were here by 9:30 a.m.  They went out and purchased a new garbage disposal and installed it - got everything quickly working again.  Even checked an issue with our water heater (above and beyond the reason for the original call...).  Highly recommend!
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"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"Given the complexity of the project, it went as smoothly as something like this can go. Hagit developed a very functional and attractive design based around an island that would seat 3, along with a variety of cabinetry. She was very patient when we wanted a number of adjustments. She accompanied us to pick out counters and backsplash, and always seemed to have good ideas for selections according to our tastes. Brian mapped out the engineering, which included moving a support beam, together with an engineering firm. He also mapped out a three-month schedule with the various subcontractors the firm uses, like the plumber, electrician, plasterer, counter people, floor people, etc. They all had lots of experience with this kind of work, and in working with KCF. Brian worked hard to ensure that new wood flooring would match well with existing flooring just outside the new kitchen. The KCF team also took a lot of care to set things up in our condo to create barriers to minimize dust and dirt, and try to ease our inconvenience; they even loaned us a microwave to use in our temporary kitchen in the basement. For the most part, subs showed up as scheduled, and did good work. KCF also coordinated all the town inspections. There were only a few glitches--the biggest one was when the tiles for the backsplash arrived broken, and it took some weeks to get replacements. The tile outfit wasn't very responsive, and seemed not to care much. But KCF kept on with all the other work, and the tiles were finally put in pretty much near the end. We have used the kitchen for a couple months now and love it. The design and craftsmanship all worked well. Going through a kitchen re-do is never a pleasant experience, but KCF made it as painless as possible."

"We hired Flash Painters to do the job and were very pleased with the outcome. They were pleasant, professional and did a great job. I highly recommend this family run business."

"Did a fantastic job rewiring my light fixtures. I would recommend for anyone that needs electrical problems fixed."