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"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Sometime in November 2013, unbeknownst to me, a water pipe leak occurred under the foundation of my house. It was only brought to my attention when I got a huge sewer and water bill totaling almost $1000 in late December. I called Greenwell Plumbing and they came out within a few days to look at the problem. They apologized for me having to wait a few days, but this was when this area was experiencing very cold temperatures and pipes were freezing and bursting and the plumbing companies were swamped with people calling about flooding homes. I understood this completely. When they came to the house they spent quite some time trying to locate the leak and finally suggested that I call the American Leak Detection Company.which I did. For anyone who has an underground (under the foundation) leak, this company is a Godsend. This company came the very next day and Greenwell was here to meet them. Within 20 minutes of being in the house, the leak detection company had located the leak in the kitchen. Greenwell immediately started jack hammering through the ceramic tile floor and into the foundation. We soon heard the gushing of the water from the leak. This was quite a large leak as my December water bill had said that I had used over 50,000 gallons of water in one month!!! After fixing the leak by replacing the pipe, and then pouring concrete into the hole to fill it up, they cleaned up the mess and left. Throughout the entire process they answered any questions I had and apologized for having to mess up my kitchen floor, which I had just had installed a few months before. The plumbers were friendly, polite and professional. I have recommended them to several people and would call them again with any future problems.



Robin Whitesell

Jeffersonville
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"The installation went well,but afterwards I not getting any water pressure. I was calling the back out complaining, because I thought it was the water heater. The owner Chris came out and was relentless on finding the problem, which was not the water heater,but the water softener. I was not fair in the beginning , giving this company full consideration because,they were a referral and I had not heard of them, but I will not hesitate to use them again for plumbing need. Excellent service."

"The plumber said my backed up pipes were from the septic system needing to be cleaned. Called Max Haas Company and they were able to get someone out the same day. They dug down to the tank top and cleaned the tank. Unfortunately, that didn't solve my plumbing problem but their service was excellent. Would definitely use them again.
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"Same day installation! I didn't need to suffer another night without hot water. Thank you!

The technicians are very professional. They arrive to my home punctually and performed the work with high standard of workmanship. They even clean all the dripping trace left on the floor when they hauled away my old leaking water heater.

I will definitely call them if I have other pluming work need to be done."

"He was clean professional and knowledgeable.  I would recommend to all Angie list customers.  If you have a plumbing problem call them now. He fixed a toilet and told us if there is still a leak what it could be and what our options would be. 
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"It went as well as I could have expected under the circumstances. Water heater broke late one evening, water was on basement floor. Contacted the home warranty company who suggested I call Ameri-Plumb. They came asap and agreed to work with the home warranty company to get the work ok'd the next day; which they delivered on. They completed the work in a mannerly fashion and did everything I asked in replacing a good water heater with all the safety features that had been on the original. They were professional in every way and I would certainly consider using their services again. When you often hear of people being taken advantage of by home warranty companies and/or the plumbing companies it was such a great feeling to know we had been serviced by professionals who were actually trying to help us out as soon(and as efficiently) as possible and without over-pricing."

"I had used Jordan Roofing a couple of years earlier for roof repairs and knew I could trust them to deliver quality for the roof replacement. Don Jordan reviewed the the insurance adjuster?s report along with my roof and determined the insurance adjuster had missed some damage. The insurance company agreed to come out again and review the roof with Don present. During the second insurance adjuster visit, Don negotiated professionally with the adjuster to ensure all areas of concern were addressed. The insurance company agreed to cover all of the discrepancies.
   In addition to the insurance roof replacement, my house needed new trim and a color makeover. Since there was bad trim in high areas that I do not want to paint often, I decided to replace all of the fascia with CPVC, high quality plastic trim that looks and feels like wood but would never rot or require much painting. Due to the order of proper assembly, all work on the trim, paint, gutters and roof had to be done at the same time. Since we were hiring Don for the insurance roof replacement, we had him quote replacement of all trim and painting. His quote was very reasonable.
   The color makeover was a difficult decision. My wife and I definitely did not want to keep the old colors, but wanted to pick the perfect color scheme for the new investment. Don provided samples of Certainteed shingles and made suggestions for color schemes. We had narrowed it down to two options but really wanted something in-between. Don contacted me a few days later with news that his supplier was starting a sale on Owens-Corning, which would result in a less expensive upgrade. Don came out a second time with shingle sample boards for the alternate brand with similar colors and alternatively suggested some new artisan colors that may provide the variety of color that we wanted. He offered to bring full shingles and place them on the roof to provide a clear comparison. As promised, he came back a couple of days later with the requested samples and held them on the roof one at a time. The color we selected coordinates perfectly with our brick and siding.
   Don and his crew replaced our roof on June 11th and 12th. During the installation, Don notified me that the workers had installed some of the new fascia inside out from what had been agreed upon (faux wood grain out instead of smooth side out). Don assured me he would correct the problem at no extra charge and then kept his word.
   Once the new shingles were in place, we were able to narrow the trim color down to three options. Don suggested painting short sections of trim with each color using small and inexpensive samples from the local hardware store. After applying this technique to some scraps of new trim, we were able to pick the perfect color.
   After the trim had been partially painted, Don noticed some nail holes that required additional caulking and then directed the painter to redo the affected spots. Despite a few drops of paint on the new shingles, the painters did a decent job.
   The last phase of the project was installing gutters. Once they were installed, I noticed that a couple of downspout elbow connections were omitted with respect to the initial gutter system. Don sent the gutter team out to correct the issue and then personally walked around the house with me to make sure I was happy with the work.
   I have had multiple compliments from neighbors regarding the new roof and improved curb appeal of my home. I enjoyed working with Don on my project and would definitely use him again for future projects.
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"I HAD A SEWER BACK UP EVERY COUPLE OF DAYS AND INDY CONSTRUCTION AND TRANSPORTATION  IDENTIFIED THE ISSUE AND FIXED IT IMMEDIATELY AT A REASONABLE COST. WHILE GETTING OTHER WORK DONE I LEARED THAT THEY DO IT ALL! THE NEXT WEEK THEY WERE OUT IMMEDIATELY INSTALLING NEW WINDOWS, PUTTING NEW GUTTERS, AND BUILT A SUNROOM! ALL STAFF IS FRIENDLY AND TIMELY, THEY COMPLETE JOS IN AN UNBELIEVABLE TIME FRAME."

"The sales part was a bit catchy. I was originally quoted a much higher rate, but after sharing a similar product and installation at a lower price, the gentleman from Summers called back and offer us a price with in $100 of the other quote and quicker service.
Installation was okay. The installers did not check to ensure the floor drain in our basement worked (it didn't) and created a large puddle in the basement, since our basement is not finished, it was not a big deal, but a little messy. A few hours after installation I turned on our bathroom sink and heard a loud "pop" from the basement. One of the welds on the piping had burst. Fortunately, my husband was able to turn off the water, to keep from flooding the basement. It took them a few hours before they were available to come out and fix the problem.
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