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"The technician that preformed the service(s), Austin C. (Plumbing Pro), with Service Plus Heating Cooling & Plumbing, was professional, knowledgeable, friendly & efficient. Initially we were just looking for someone to change our kitchen faucet with one we had already purchased. We decided to go with Service Plus because of there good rating on Home Advisor. After Austin changed our kitchen faucet he spoke with us about there, Service Plus Heating Cooling & Plumbing, maintenance program. He explained that if we signed up for the maintenance program with them today, a free water heater flush & fill came with it. At least I believe it was free? I could be mistaken about that? We had been looking to change from our current heating/cooling/plumbing companies maintenance program to someone new because we were just not happy with them. So, it was perfect timing for us to make the change. While Austin was draining the water heater he noticed calcium & pieces of metal. He showed me the calcium & pieces of metal coming from my water heater while it was being drained, and also explained to me what the reason(s) for it was. Come to find out our water softener was not working properly which caused the problems with the water heater. We could have waited until the water heater actually stopped working, but decided to just change it now before it failed and we didn’t have any hot water. We also decided to replace our current water softener since it was not working properly and Austin noticed that there was no brand name or sticker from the original installers. For all we know, it could have been a used system sold to us as new. Either way, it wasn’t working properly so we had it replaced by Austin with Service Plus Heating Cooling & Plumbing, Inc. Needless to say, we highly recommend Service Plus Heating Cooling & Plumbing, Inc. & hopefully you will have Austin, or I’m sure any of there professionals, help you with your heating, cooling and/or plumbing needs."

"The young man from Greenwell Dustin texted me earlier than I expected which was great and arrived when he said he would. He diagnosed the issue told me what part was needed and told me where I could get it to save some money. Got the part and he installed it and verified everything was working correctly with no leaks of water or natural gas. Dustin will be who I request if I need any other services from Greenwell Plumbing."

"We met Chris and Caleb with an inch of water on the floor and a lot of frustration. They first got the 1yr old sump running again to drain the water down. Then the diagnosed the issue with the failed pump and replaced it quickly for approx $500. We discussed the backup system at the time but I honestly couldn't impulse that much and I wanted to review options. Waited 5 weeks and reviewed other options only to came back to the professional solution offered. Also realized the quote (under $2K) was actually very reasonable for the dual battery complete backup we had installed .. more of an investment than a bandage."

"I scheduled the appointment for Monday afternoon. They called me the day of to give me a more definitive time. I had some scheduling concerns, which they responded to immediately and were able to get out and do the job with more than enough time to spare. Rodney was very professional, knowledgeable and patient as he answered my questions. He was also able to provide me with a year's supply of additive at a good price cost savings over what I had been using and explained the products superiority to the on the shelf brand. If you have a septic system, you know what product I mean. He explained a more effective use of the product to keep all drains and pipes running efficiently.
I really appreciated his ability to provide a year's supply in a easy to store, easy to use container. Now, I don't have to remember to buy it! I have used this company for 23 years and have always appreciated the way they do business. I would recommend using them and if you are new to using a septic system, in my experience they are the best at explaining the proper maintenance of one."

"We found out the tank was defective from the factory and they came right out and replaced it. Very professional, responsive, and courteous. I would highly recommend them."

"He was clean professional and knowledgeable.  I would recommend to all Angie list customers.  If you have a plumbing problem call them now. He fixed a toilet and told us if there is still a leak what it could be and what our options would be. 
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"Just before midnite on Christmas eve, we noticed a strong smell coming from the mechanical room of our basement. We have a 1/2-bath that backs up to that room, and the wastewater from that room goes into an above-the-ground holding tank with a sewage pump inside that lifts it up to the sewer line. When we got into the room, there was a trail of water coming from the bottom of the tank across the concrete floor. We contained it with towels, and wiped some of it up. We just purchased the home within the last 3 months and knew someday we'd want to improve that installation, but it was working fine up until that moment. We received a home warranty thru HMS when we bought the house, and actually found a human working the phones at that hour. They put out (we assume) several calls to and we received a call from Jon @ Ameri-Plumb right at noon on Christmas day. He inquired as to the situation and said he'd be out the next day at 9AM - which was fine since the water had started to dry up and the odor had significantly dissipated. Jon arrived right on time, and was cordial and professional on arrival. He immediately set out to try to replicate the problem so he could diagnose where the water was coming from. Since we weren't able to get the water to come out of the tank again, he concluded that the pump had backed up on something that was in the tank, that eventually worked its way through - which made sense, since it was functioning completely normal at that point. He immediately noted that he is "not fond" of the system that's installed based on the fact that it limits how much of a back-up you can experience before the water/smell enters the living/working space. Based on that impression we discussed several options on how he would approach addressing the situation both in the near-term (i.e. break/fix) and the long term, given that we do plan on re-doing that bathroom and adding a shower - remember, this is in our finished basement. Jon was reluctant to be critical of any plumbers that may have done work prior, but was straight-forward about the problems he observed and was able to explain clearly why something was wrong and how he would go about correcting it, all the while, listening and integrating in our needs and observations. The nominal fee he charged us for making the diagnosis of the original problem was, in our opinion, very fair... especially considering it was a Saturday, AND the day after Christmas."

"I had used Jordan Roofing a couple of years earlier for roof repairs and knew I could trust them to deliver quality for the roof replacement. Don Jordan reviewed the the insurance adjuster?s report along with my roof and determined the insurance adjuster had missed some damage. The insurance company agreed to come out again and review the roof with Don present. During the second insurance adjuster visit, Don negotiated professionally with the adjuster to ensure all areas of concern were addressed. The insurance company agreed to cover all of the discrepancies.
   In addition to the insurance roof replacement, my house needed new trim and a color makeover. Since there was bad trim in high areas that I do not want to paint often, I decided to replace all of the fascia with CPVC, high quality plastic trim that looks and feels like wood but would never rot or require much painting. Due to the order of proper assembly, all work on the trim, paint, gutters and roof had to be done at the same time. Since we were hiring Don for the insurance roof replacement, we had him quote replacement of all trim and painting. His quote was very reasonable.
   The color makeover was a difficult decision. My wife and I definitely did not want to keep the old colors, but wanted to pick the perfect color scheme for the new investment. Don provided samples of Certainteed shingles and made suggestions for color schemes. We had narrowed it down to two options but really wanted something in-between. Don contacted me a few days later with news that his supplier was starting a sale on Owens-Corning, which would result in a less expensive upgrade. Don came out a second time with shingle sample boards for the alternate brand with similar colors and alternatively suggested some new artisan colors that may provide the variety of color that we wanted. He offered to bring full shingles and place them on the roof to provide a clear comparison. As promised, he came back a couple of days later with the requested samples and held them on the roof one at a time. The color we selected coordinates perfectly with our brick and siding.
   Don and his crew replaced our roof on June 11th and 12th. During the installation, Don notified me that the workers had installed some of the new fascia inside out from what had been agreed upon (faux wood grain out instead of smooth side out). Don assured me he would correct the problem at no extra charge and then kept his word.
   Once the new shingles were in place, we were able to narrow the trim color down to three options. Don suggested painting short sections of trim with each color using small and inexpensive samples from the local hardware store. After applying this technique to some scraps of new trim, we were able to pick the perfect color.
   After the trim had been partially painted, Don noticed some nail holes that required additional caulking and then directed the painter to redo the affected spots. Despite a few drops of paint on the new shingles, the painters did a decent job.
   The last phase of the project was installing gutters. Once they were installed, I noticed that a couple of downspout elbow connections were omitted with respect to the initial gutter system. Don sent the gutter team out to correct the issue and then personally walked around the house with me to make sure I was happy with the work.
   I have had multiple compliments from neighbors regarding the new roof and improved curb appeal of my home. I enjoyed working with Don on my project and would definitely use him again for future projects.
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"Indy Construction completed their project on time. I was given a deadline and they actually beat it! I was definitely impressed with that. They found issues with my home aside from what was on their project and they fixed them at a low cost! They definitely saved me thousands of dollars compared to other companies that I had contacted. The workers were on time everyday with a positive and processional attitude. They thoroughly explained what issues I had and what they were going to do to fix them and ways to prevent mold from returning after the removal. Once their work was done the clean up of my yard and interior of the house was excellent! It was almost as if my house was brand new!
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"We have a service agreement with them. We like them and that's why we went ahead and got a service contract with them. They do the heating, cooling and the water heater. They come out 3 times a year. It's either $159 or $179 a year, somewhere in there."