Get matched with top stone slab countertops repairers (granite, marble, quartz, etc) in Hamel, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"I was given pricing over the phone with dimensions I provided and the color choices from the company's website. I had a large bathroom countertop and a tub surround that was swirly pink and white cultured marble put in by the previous owners and another large countertop in the guest bathroom that had yellowed over time and always looked stained. Both counters were just outside of standard measurements, so I would have to order something custom-made as a replacement. When I saw the Big Deal offer for this company, I thought I'd try it. The results were fabulous; I wish I had done it sooner and not lived so many years with the ugly counters! I wanted just plain white for the pink tub and vanity, but since the other counter was in our guest bathroom, I went with the stone look product to dress that up a bit more. The stone coating is an upgrade and I paid an additional $50 for the that counter, but it was well worth it. 
The technician, Cory, came over and prepped all the surrounding areas by taping plastic on the walls and door frame. You can leave your hardware on and they will tape over it, but I chose to remove it the night before to get the product completely on all areas and frankly, was worried it might get on the faucets and I'd have to replace those, too. That was a needless worry when I saw how carefully Cory was protecting all the other surfaces. It took him one entire day to do all three areas and yes, it stinks. I kept the windows open and doors closed on those two rooms and had fans blowing so that helped some. The first two days there was a pretty strong chemical smell in the house, the third day not so bad and then I didn't notice it after that. The white coating has a bit of a glossy finish to it and is very smooth, but I noticed some slight bumps that looked like air bubbles from the "paint." The stone coating has a more matte finish and is textured. Cory had said I should wait a couple of days to see if the bubbles diminished and if they didn't, I could call for a follow up sand and smooth appointment. They were still bumpy so I called and he came back out the following week. I showed him my areas of concern and he smoothed them out and buffed out the shine. It looked like I had put in completely new surfaces instead of just a coating. 
There were no chips or gouges in these surfaces so I cannot attest to how the coating would work on damaged areas. Also, I cannot tell you about their longevity, but there is a 5-year guarantee for the  durability and cleaning has been a breeze. I had two new bathrooms in one day! 
I would also like to comment on the professionalism Cory demonstrated. He answered all my questions and explained the process clearly in a calm and respectful demeanor and addressed my concerns regarding the chemicals and my children. I really appreciated that.
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"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"We are SO pleased with Bryan's renovation of our bathroom. We appreciated his knowledgeable, down-to-earth, personalized approach. He was honest about what needed to be done, and then did everything he said he would do. The quality of the product and installation is awesome. We were especially glad we had chosen Bryan when he discovered that the subfloor under the shower had rotted and replaced it. Had we gone with one of the "cover it up" companies, we would never have known, and might have wound up finishing a shower in the basement! We had to wait a bit for the installation since Bryan is a "one stop shop," but we weren't in a hurry, and it was definitely worth the wait! We would hire him again in a heartbeat!"

"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."

It is our mission to provide excellent workmanship and complete customer satisfaction from start, to completion, of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"From the beginging plans they were creative and helpful. they were able to take our converstaion and create a rendering that exceeded our expectations. 
The Contractors they used were timely and very polite. They fulfilled the design and created a space that was exactly what we were looking for. The materials used were just as promised. Quality of cabinets was good. They were able to fit the countertop to the space we had wonderfully and made the space exceptionally functional. The work space was kept clean and was minimally obtrucive to our daily lives throughout the project. OUr expectations for the project were deffitniltly reached and many aspects exceeded our plans. 
i would deffinitely use the Kitchen and Bath Depot again. From begining to end they were available and timely for questions and concerns to be resolved.
Thank you Barry for a basement space we will get years of entertainment from.


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"They showed up on time and did the job i asked.  The work looked great when they left and for a few weeks after but now seeing the new grout starting to seperate from the countertop again.
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"We wanted someone to remove the old kitchen countertops including the island top, install new counter, island top and matching back splash for the counters, install an under the counter sink with new faucet and new garbage disposal, that we had already purchased from a local hardware store and had in the garage. Oh and by the way, we wanted it done quickly; as originally we intended to do the job ourselves...onto Angie's list I went.  (I had been seeing the comercials all the time..omen I guess.)

Dennis Grosthaus with General Construction Service was very good. He called us back with in 2 hours of  leaving him a voice mail about giving us an estimate.  Dennis came to the house to look at the project and gave us the bid.  We booked the job, while he was there giving the estimate, for the following week.  5 business days only, which we loved.  Dennis did the work himself with help from his staff.  He was very professional and personable.  His estimate was very competitive when we compared  it with others (also Angie's list calls).  The work was completed in exactly the time frame he said it would be.  While he was there we had another small project ...cabinet repair in the basement bar area... and he said no problem and took care of it while he was there on the original project.

We would highly recommend Dennis and General Construction Services and look forward to using him again.  And "believe you me" for me to be pleased with a contractor is a rare thing.  From having the house built 20 years ago, basement finishing, the pool install, concrete patio surfacing and a few others along the way; we have only had rare instances (one time really) where we were happy at the end and felt it was a great experience.

Thank you Dennis...Thank you Angie's List."

"My husband and I are big DIYers, but when it came to the exterior finish of our home, we just didn't have the time or expertise to do it correctly ourselves.
We spent a lot of time and energy working on the interior of the house, but we didn't really pay any attention to the exterior.  We started looking at the siding this fall and realized that it was in pretty bad shape. 
We have board & batten siding, very typical for our area, and we had 8 sheets that needed to be replaced and several more that needed some minor repair.  We also had rotted batten boards everywhere (not sure of the total count that was replaced).
I contacted Castle Rock to set up an appointment for an estimate and Jim called me right back and made an appointment for the next day.  Jim was very professional and experienced, and gave me a great quote on repainting the house.
The work went smoothly, and the crew that came out to complete the repairs and the painting were courteous and professional.  They cleaned up when the work was done and I couldn't be happier with the outcome!!
I will certainly call them next time i need work done!!
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