Get matched with top fridge, freezer or ice maker repair or service pros in Harbeson, DE

"He was prompt and efficient. Very good job and we are delighted to have found him."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Very pleased. The team arrived on schedule and went right to work removing the old heat pump and air handler. They installed the new Rheem system quickly and were done before 3pm on a very, very hot day. Temperature upstairs exceeded 96 degrees and it was even hotter in the attic crawl space where the air handler was located."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Family owned & operated. Air-Conditioning, Heating, Mechanical, Electrical, Appliance repair Business. We provide a premium service at an affordable price. With over 75 years experience we can handle your comfort needs promptly & efficiently.

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.\n

Additional email - lrust@billrustplumbing.com. Local family owned and operated.

"Jermaine with DUN-RITE has been completely unreliable. He came out through my warranty company to repair my washer & ice maker. He claimed he needed 2 people to fix the washer, but told the warranty company it was missing parts. They sent out Sears Appliance when I complained and one person fixed it in less than 10 minutes. On the ice maker, DUN_RITE made a simple repair but it still wasn’t working. The warranty company sent him out again to replace the ice maker this time. He came out and looked at it again and said the entire refrigerator would need to be replaced and he would let the warranty company know. Instead, he tells the warranty company he doesn’t know what’s wrong and send another contractor out. Now I have to have another appointment because Jermaine is either lying or incompetent. I’ve tried to contact DUN-RITE several times but he won’t return my calls or respond to text messages. BEWARE of this appliance repair company."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Veteran owned and operated. Years of experience in the handyman industry.