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"I've actually hired Brad for several jobs over the years, from big sewage disasters, to leaky toilets, to a flooding dishwasher. He's the best. I have heard many horror stories about other plumbers over the years and I always recommend Brad to fix their problems. He's reliable, trustworthy, efficient, friendly, and a great plumber! I wouldn't hire anyone else. Also, he has 24/7 service and he's had to come over on Sundays to help us, twice. Life saver!"

"Bill and his team did a variety of home repair and improvement projects on my 40+ year home Fall 2024. We a couple months. These included: repairs : replacement of wood sub flooring/framing in basement ceiling/upstairs, covering outside side door concrete steps on slate,and cresting a new sidewalk to lead up to it, cleaning front of house stonework and putting protectant on it, building new short frame and drywall in order to replace old closet doors, dry walling and painting interior room and more. What impressed me most were the professionalism and expertise of Bill and his team in every way. Quotes were detailed, and multiple options were provided when needed. I was kept informed of daily schedules and progress, the contractors were skilled, meticulous and excellent with prep and cleanup. Personally, they were conscientious, diligent and trustworthy, as well as patient, friendly and kind, including with very curious twin five year olds there several afternoons a week. "

"Rigas is a true pro! No BS. The guy is punctual, professional, and more than fair. His work was done at my shop a few years ago and is holding up very well! He also used a non toxic finish which I greatly appreciated. Don?t hesitate to reach out to Rigas for a variety of carpentry needs and anything else in the construction realm. If you need it done I?m confident he can do it!"

"QUICK, FRIENDLY, and CHEAP!! First, AJ called me within 30 seconds of me texting him asking for an estimate. I sent him a photo of our water leak issue and he immediately responded. He actually explained that we could probably handle the repair ourselves if we were up for it, instead of paying him or someone else. He then walked us through every step in detail and made sure we were comfortable with the directions. So in the end, it cost us $0 in labor and only a small amount for materials, and really demonstrated AJ's integrity and generosity!"

"They were very helpful and also took a look at our downstairs unit that was giving us trouble. I'm glad we went with them."

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"Very well. I was advised of one possible problem before installation. When Jeff arrived he saw another problem and we both agreed that it should be handled now. He explained things so I could understand. I was never made to feel like I was a nuisance after numerous calls and texts prior to his visit! I highly recommend this business."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

"Aaron did not disappoint. They had to come back as the water heater wasn't the one we needed. No issues, was prompt and professional."