Get matched with top sink installers in Harper, TX

"

Mr. Lane responded to my late Sunday evening call within 15 minutes and stated he was on another job in progress but I would be next and would take about an two hours.  However, he called back in one hour and said he was on his way and gave me a GPS estimated time of arrival of 30 minutes.  He was at our home almost within a few minutes of that despite the time being 11:00PM.    We anticipated someone tired and grumpy at that hour but he was very clean-cut, direct, yet courteous.  In fact, he was working a commercial restaurant issue in Kerrville so we knew he was in demand.

He listened to our situation and immediately opened the clean out and it was full to the threads.  We advised Van Delden pumped our septic for it's five year service and there were no problems and our drain field.

We have a long line between the house and the septic box (we are outside the city limits and house was built in the 80's) plus had a curved portion that routes the waste water almost 180 degrees.   He first snaked the line and his snake hit some of the debris but the water barely moved.   He then retrieved his video snake and locator sensor and saw our pipe was oddly curved but no issues or blockage.

I figured he was going to give up since it was so late but he said "No- I'm going to get this water drained so you can at least get a shower in."    He used the sensor to get as close as he could before the line went under our deck and then asked for permission to dig a spot (in some pretty rocky soil and in the dark since we had no patio lights) and to tap a hole in the line.  It was already close to midnight and he was sweating but never stopped working for a minute.   He then ran the snake and within seconds the water dropped right away. 

Where the last plumbers we hired to snake it out left it at that but Mr. Lane said the snake didn't feel right so he ran his video snake back down the hole and invited me to watch the screen as he had a hunch what the problem was.  We got within about 10 feet of the box and he showed me that our waste line had a pretty severe 'belly' and you could see the line was compressed noticeably, most likely from a large, old oak tree that used to be in the vicinity. 

When that was all done he said he has an excavation crew and could replace the line sometime during the week but we'd be better served having Van Delden or other septic company do it for peace of mind and considering the close proximity to the septic tank.  By then it was almost 12:30AM. 

While there are a lot of plumbers that do after-hours emergencies, my wife and I were amazed at his integrity, can-do attitude despite a long day with jobs scattered over several counties, the fact he was clean cut and professional, wrote up an estimate before even starting the work, and the fact he was so clearly tired but did the job fully and never up-charged us, didn't clear the drain and walk away.   I told him we were grateful for the attention to detail and he said he'd rather have a good referral for a thorough job than trying to add charges to one.  He also said, that he respects boundaries as some plumbers cross over into septic territory and vice versa and he said if we are happy with our septic company, it's best to stick with them (and we are).

In summary, it's nice to give a kudo to one of the good guys.  We usually use Rittimann Plumbing for our non-emergency work but we know they are short-staffed and tend not to do after hour emergency calls.   think Mr. Texas Lane (his actual name) and Texas Plumbing is outstanding and saved our sanity.  

I don't submit reviews too fast but I've wanted to do this for over a week now. 

I feel my fellow Angie's Listers would be very pleased working with Mr. Lane.

"

"He dried all the carpet. He has a machine that saved the carpet. It was excellent. They were super quick and responsive."

"Was a great experience! Very prompt crew, friendly, and did great work! Definitely recommend!"

"Choice Home Warranty presents their company as the best home warranty. The sales pitch I received on the phone multiple times and in my countless e-mails that they sent. The information stated that repairs are done at times on the same day. I did purchase the warranty in June 2023. I called for my first service on July 21st. When my washer was draining the water my kitchen sink filled up with the water the washer was draining. I was then told that the job is sent out and we wait 24-48 hours for the response with an appointment. So I waited and followed up with a call to Choice. I was told no one had accepted the job. I received a phone call from Falcon Plumbing asking if I still needed service? I said yes!! The service was scheduled on July 26th. That is 5 days after my request for service. Not the same day not right away 5 days later. The young man that came out was very efficient . He cleared the pipe and asked me to run the washer to see that the water did not back up into the sink again. Problem solved. I did pay the required $75.00 for the service. I am very disappointed that Choice sounded like it was better than other home warranty co. I realize that Choice was not concerned with getting my repair right away. I have had a home warranty on my home since I purchased it 5 years ago. I think they are just like protection plans you purchase on a home appliance. Everyone will explain how you need this so much when they are trying to sell it to you. Hoping you never need to use it...Bad first experience."

"Aaron has a great work ethic, he will be 100% sure the task at hand is completed correctly and in a timely manner. Would highly recommend him to others and hire him in the future."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today.

B&K Cleaning Services offer house,apartment,condo,offices,commercial,boat cleaning we provide the most wonderful service we will make whatever you need clean sparkling clean.

Aggie Plumbing serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We specialize in Residential Plumbing Services, and we understand what needs to be done to get the job done right. We are locally owned and operated and look forward to working with you. Give us a call or click for an estimate today!

We are a family business since 2005 we try to provide the best costumer service and have a great communication with the costumer because by the end the project we want a happy costumer