Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Hawley, PA

"We had water issues in our basement. They provided great, cost effective solution and explained all the steps for the resolution. Professional, knowledgeable and clean service. We are so satisfied we would not hesitate to recommend them!!"

"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"I had a serious basement flooding problem. I had my basement waterproofed 2 times. it didn't work! Basement Waterproofing Specialists installed a commercial drain system and after 2 years I have never had a drop of water they are AMAZING, thank you Basement Waterproofing specialists YOU ARE THE BEST!"

"This team was great. Tim did the initial site visit and explained everything in detail while drawing a diagram of the work to be completed. Crew was on time, friendly, professional and started work right away. Only about one third of basement needed waterproofing. If future conditions require additional areas to be waterproofed, I will definitely call Highlander."

"Lukas, Jason and Dalton did an amazing job on our foundation repair and waterproofing! Such nice, reliable guys to work with!"

"Very professional and friendly. They did a great job cleaning up and drying out our basement after a severe storm flooded it. They worked with us so that we could save some money by doing some little things ourselves. We would highly recommend their services if needed."

"Seamless experience from start to finish. Todd was super knowledgeable and through on the consult/ sales end. The install team made quick work of the project. Their work was top notch and my basement is now completely dry. I would recommend their services to anyone with basement or foundation issues."

The Basement Transformer is proud to provide innovative basement waterproofing, basement finishing, crawl space, and foundation repair services to improve the comfort and safety of your home. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

"We needed to have the attic insulated the way it should have been done originally so we called on Dr Energy Saver because it was a division of Burke Construction. This was the fourth job we have had done by Burke including having a total bathroom makeover, a complete remodeling of a kitchen/dining room, window replacement (at the same time as the kitchen/dining room, and the construction-from-scratch of new basement stairs. We knew going in that the job would cost more than other companies might charge, but we were also confident that the work would be outstanding. The work included sealing any gaps where air can exit up through the ceiling into the attic, adding insulation and adding a floor, and as the final touch, creating an insulated and sealed box to be placed over the pull-down attic stairs, one of the biggest uninsulated and leaky parts of the ceiling. Our house has some oddities of construction that the crew had to be creative in solving, and the team did so not only coming up with I-never-thought-of-that solutions but without the extra nickel and dimeing another company might do, and they were very conscientious about not just getting it right, but making it excellent, including returning promptly to correct the couple of the usual unforseeable eventualities. The crew was also very careful to minimize the mess and to clean up afterwards. We will have to wait until next winter to quantify savings in our electric bill, but this cold spring has given us a taste of what is to come with the elimination of the chilly spots that existed before the work was done. Would we have Burke Construction in our home again? Without a doubt."

"Was extremely pleased with my overall experience and with the finished results. I appreciated that Dave was on time for our initial meeting and that he explained the process of waterproofing my basement in a manner that made me feel comfortable. Dave, Jim, and their crew were professional and had a great work ethic. I was also given some helpful suggestions to improve drainage on the exterior of my home. I am extremely happy with my "new" basement and would recommend them to others."