Get matched with top window repair pros in Henrietta, NY

"Responded very quickly to my inquiry, was at my house within minutes. Was able to return that same morning and had the job done in less than 90 minutes. Looks great, would never know that we had a problem to begin with. Would definitely recommend them to anyone and for future projects."

"Awesome and super fast estimated it would take 6 hours for assembly and got it assembled in 2 hours would definitely recommend Carl to anyone!!!"

"Very happy with the crew and new roof"

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"This guy is a true professional. Walked me through the process, we bounced ideas off one another and I cannot say enough about Brett. More than met my expectations. Brett takes pride in his work and it showed. His craftsmanship and attention to detail is 2nd to none. Very much appreciated my man. I’m typically not a review guy but had to in recommending Brett to others. Looking forward to the next project! "

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"I was very pleased with the service and quality of work"

"Hussain , showed up promptly evaluated the job. Came back the next day and within 1/2 hour the job was completed. He was very pleasant and professional. Job well done"

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."

"did a great job. Highly recommend this company VERY affordable and professional."