Get matched with top window repair pros in Highland City, FL

"Entire experience was a mixed bag. On first inquiry owners responded immediately to my inquiry (Sana). Salesman was out quickly to quote the job and educate us. Long wait for installation due to availability of the product (all doors made by PGT). We were scheduled for three days of installation, so took off work to be there. At 7:45am of the scheduled start date I got a call from the installation supervisor notifying me that they were running behind and wouldn't be there. Right then I knew there were service issues and they could have let me know earlier. Installation was completed in the estimated time frame. Quality of the PGT windows is superb. Though not inexpensive (over $24K for the job) it is a high quality product. Service issues began immediately after installation and when they received the balance due for the project. The job isn't completed until after inspection by the county as there are some cosmetic strips that cover up areas the inspectors look at. Three weeks after inspection I still hadn't heard anything. I emailed the owner on a Thursday and was told the service manager would be in touch no later than the following Monday. Monday came and went and I waited another week and emailed the owner. There was no response. The next day I called and left a message. The service manager did then return the call and scheduled us for service two days later. When the gentleman arrived to finish the installation, his ticket only showed replacing a defective lock in the back door and didn't have time allocated to finish the cosmetic strips. More bad communication. The good news is that the tech (Josh) was extremely competent as well as caring about having a great installation. He pointed out more than a few things that were done badly in the installation, and was stunned the inspectors had passed it. He also gave me options on installation (water intrusion bars and stops to keep the door handles from breaking if the sliders were opened too hard) that were never even brought up by the installers. Final assessment.... great product, poor service and response once the money has been fully paid, but was very fortunate to have had Josh come out and point out all the flaws in the installation and fix them. They're here now (another half day off work) getting things right, and I'm sure in the final result I'll be happy with the product. It was just a long and frustrating road to get there. I don't know anything about window installations so was thankful to have Josh's integrity to get things right."

"Adam and his team were very communicative gave a great fair price and installed my new window very easily and quickly. I definitely recommend them."

"This contractor does not repair Hardy Board siding any longer. They were very courteous and gave me the name of another contractor. However, this was not successful either."

"Bryan did an excellent job repairing my sliding door. He was very professional, clean, and paid attention to every detail. The door works smoothly now and the whole process was easy and stress-free. Highly recommend Ortiz Sliding Door Solutions!"

"I had a great experience with 1on1 Restoration repairing my deck. They were fast, thoughtful, and exceptionally communicative throughout the entire process. The team arrived on time, worked efficiently, and delivered truly outstanding craftsmanship. The work exceeded my expectations, and everything was completed flawlessly. I highly recommend 1on1 Restoration to anyone looking to have those pesky house projects done right the first time."

"Window Wall did an incredible job installing our new double pane windows they completed the job for an entire house in two days. They took down and replaced blinds and window treatment after they installed the window windows moved furniture as needed and were very professional. I highly recommend them."

"I have used Morgan Exteriors for window and French Doors for both my previous and current homes. They have always been professional, knowledgeable and responsive. The quality of their work is great. I live on a golf course and had multiple windows broken. Morgan exteriors came by quickly to replace them. Currently, I contacted them to replace my outdated transom windows with new modern and energy efficient ones. Fred H. arrived promptly at 9:00 am. Of course, I went with them again. It was a no brainer. I highly recommend Morgan Exteriors!"

"My window installers did a fantastic job. Very professional, skilled craftsmen. Wish I hadnâ t waited so long to replace my windows."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Fixed both in an hour."