
Serving Columbus, IN and surrounding areas
Angi Approved
In business since 2007
Warranties offered
Credit card accepted
"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"





+17


Serving Columbus, IN and surrounding areas
Angi Approved
In business since 2007
Warranties offered
Credit card accepted
"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"





+17

Serving Columbus, IN and surrounding areas
Angi Approved
In business since 1994
Free estimates
Emergency services offered
"This contractor was very professional and responsive. Completed my project timely and expertly. Very satisfied with the final product. I would recommend them to anyone. "





+1

Serving Columbus, IN and surrounding areas
Angi Approved
In business since 1935
Free estimates
Emergency services offered
"They wanted $420 for a one-hour drain clean out. And that was with a $75 "coupon". Ha! I told them to get lost. With one phone call to another plumber and I found same thing for $150. Roto-Rooter must be a group of lawyers who do plumbing in their free time."





+6

Serving Columbus, IN and surrounding areas



Serving Columbus, IN and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"Arrived on time and did a great job."

Serving Columbus, IN and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"We hired Bedell to install a ductless mini-split heating/cooling unit. The installation went smoothly, at a fair price. Within a month and a half, the unit's indoor head unit's coils started to freeze over and it no longer cooled the room. Bedell's team came out and tested the refrigerant pressure, which was very low, and recharged the refrigeration. No further diagnostic or leak testing done on this visit, despite a loss of refrigerant. Within a few weeks, we experienced the same problem (very little cooling and frozen over coils in the head unit). During their second trip out, they identified a leaky refrigerant-line flange attached to the head unit. They tightened the flange and recharged the unit. Three days later, same problem, except the entire head coil was frozen over after a running the system in cooling mode for an hour. It seemed like they made the problem worse. I scheduled another repair visit, which they blew off completely, without notifying me. I scheduled a second visit, which they blew off completely. When I called the lead HVAC technician, he told me that the owner had cut me off from service...that the installation had become "a thorn in their side." And that's the last I heard from them. I hired another company to inspect and repair the system. They immediately identified that the flange had been installed incorrectly and was leaking wildly. The tech's leak detector sounded like a Geiger counter at ground zero in Chernobyl upon entering the room! Before he even approached the system. They diagnosed and properly fixed the flange. I'm out an additional $1000, but at least now I have a system that works, and an HVAC company I can trust."

Serving Columbus, IN and surrounding areas
In business since 1959
Free estimates
Emergency services offered
"The installation was done professionally. The installers were great and answered all questions with enthusiasm. Very knowledgeable. The water softener is a great product and exceeded all expectations. Great company"

Serving Columbus, IN and surrounding areas
In business since 1993
Free estimates
Emergency services offered
"It was quick and reasonable price."

Serving Columbus, IN and surrounding areas
In business since 1986
Free estimates
Emergency services offered
"The star is for the technician being very professional. We has a new AC unit installed 08/30/23 and the compressor already went out on 07/02/24, and we have to wait 2 weeks to get a replacement in 80-100 degree weather and no air condition with 2 dogs in the house. First it was 9 days now nor it is 14 days for the part .The unit could not be replaced or a compressor taken from another unit"

Serving Columbus, IN and surrounding areas
In business since 2011
Emergency services offered
"Smith came to our house to diagnose a problem that involved replacing old cast iron sewage pipes inside the house throughout the basement floor to the foundation where the new pipes would connect to the outside sewer line. It took L D Smith several attempts to inspect and diagnose the problem. Once they did diagnose the problem and explained the situation to us, we agreed to move forward with their recomendation to replace water and sewage pipes in the house to the foundation and connect the new pipe at this point to the outside line. Directly after the pipes were replaced, a faint odor of sewage began to build up in the basement. The odor slowly and steadily increased over several weeks and after about 3 to 4 months it became unbearable. At that point, we asked them to return to the house to see what was causing this problem. When they came to the house, they: 1. claimed there was no odor (despite my husband, myself, and a professional plumber stating there was a strong sewage odor originating near the connection of the interior and exterior pipes). 2. claimed that they stood by the work they did replacing and connecting the pipes and that the sewage odor we thought we smelled could not possibly be caused by a fault with their recommendations or their work. 3. would not look at the pipes they replaced or assess the problem unless we paid an inspection fee. If, and only if, we paid for a new inspection and they found that they were at fault, would they honor the warranty on their work. 4. suggested we seek out a second opinion to determine what the source of the sewage odor problem is and only if the second opinion determined L D Smith was at fault, would L D Smith honor the warranty on their work. After an extremely difficult interaction with this company about this problem, we decided to seek the help of another company. The new company assessed and diagnosed the problem right away and determined that L D Smith's diagnosis and recomendation for repairs was flawed or incorrect, that L D Smith installed the interior basement pipes incorrectly, that sewage was backing up in the pipes L D Smith installed, and that L D Smith connected the interior pipe to an exterior pipe that was broken and leaking sewage and water into the soil along the basement wall. The back up of sewage in the interior pipes and the leak in the exterior pipe was causing the intense sewage odor inside the house as well as on the outside of the house. We are grateful that we did seek out a second opinion to diagnose and correct the massive mistakes L D Smith made in our situation. After our experience with L D Smith, we are not able to trust them to be professional or fix the mistakes they made and face even greater costs to have our sewage drainage problems corrected. We regret calling on LD Smith and will not call on them again. Our advice to anyone who has a significant problem like ours is to call another company for help."
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