Get matched with top chimney cap installers and replacers in Horse Shoe, NC

"He and his team were personable polite and he was clearly very skilled Fixed all the problems with a 80+ double chimney that had been deferred maintenance when we bought the house. So pleased with his work that we had him go do some repairs on my mother’s brick porch. He is also a good communicator and gives great customer service. Would definitely recommend and use again"

"I recently had my roof replaced and my roofer told me my chimney was in bad shape and should be removed. I wanted a professional opinion, however, so I called around to a number of places on Angie's List that advertise chimney inspections. All of them quoted me $150 but they were booked up. Wright's quoted me $175 but were able to get someone over within a few days.  <br /> I was gone for the inspection but my fiancé was present and she informed me via text that the inspector was inspecting my unvented gas logs and not the chimney. I told her to have the inspector stop the service and not pay him until I could get it sorted out. I called up and spoke to a representative and she informed me that a chimney inspection actually costs $220 (or something in that ballpark). I told her I refused to pay for the gas log inspection and that I would be going elsewhere for the chimney inspection. <br /> About an hour later, I got a call back from Wright's and they offered to do the chimney inspection for $175 and not charge me for the gas log inspection because the person who originally gave me that quote was new and not familiar with the types of inspections they performed. I was stunned at their amazing customer service. They could have easily just let it go and not tried to make amends. But they were responsive, apologetic and eager to make things right. I was very, very impressed. This level of customer service, in my experience, is rare. <br /> And had everything else gone smoothly, as I assumed it would, I would have given Wright's "A" grades across the board. But unfortunately, after performing the chimney inspection, they never sent me the report! My fiancé had paid them on the spot after the correct inspection was completed but a report never followed! I waited almost a week and I called back. They said the report had gotten lost or misplaced as a result of a computer glitch. However, they were somehow able to resurrect it and email it to me.  <br /> So Wright's seems to be very well-intentioned. They are run by friendly people who are responsive and customer-oriented. But their execution needs improvement. <br />"

"A+ Home Improvements came to us highly recommended by a number of former customers. Recommendations were super positive and so was our experience. Project took a number of weeks, and we were very happy with the team, their design and execution talent, and daily clean up. Finished work has been toured by a number of neighbors, and everyone sings the praises of this local company."

"HVAC unit was frosting over. Technician determined the original installer in 2013 had placed too much freon/refrigerant in system originally. Technician arrived on time, knew what he was doing, replaced refrigerant and it's been working better than when we bought the house it came with."

"Nick was great. Cleaned the chimney and evaluated the situation. He came back to replace the cap once our custom piece was finished and did a wonderful job. No more water leaks and it looks beautiful! Price was very reasonable for what we had done."

"Joe came out within a few days, and determined that the leak was due to loose trim around the dormer window. He caulked the trim at no charge. We've also had water leaking into our basement through the chimney. I asked Joe to check it while he was on the roof. He took pictures to show me some cracks and missing mortar. I need to find a mason to fix it."

"The process went better than expected mainly do to expertise, including the crew, timeliness, and communication before during and after the installation. Steve listened to expectations and roofing issues then came onsite to examine the roofing and construction. It became obvious that he was an expert in all things about metal roofing which is important I found out researching that many metal roofing installs, including my older metal roof can be installed incorrectly allowing for long term recurring leaks, critter (bats) access and wind damage. Use an expert specializing in metal roofing! Based on my needs and the assessment he provided two options of high quality products with detailed materials and labor the day after he was onsite. Pictures of the progress and issues like water damaged wood were sent as they developed. He communicated his schedule and changes in a timely manner. Overall, Mad Roofer has been the best and most reliable contractor I have worked with in years."

"We are beginning to tackle the mess that our backyard has become, and Phase I is simply removing unwanted vegetation (volunteer trees and some bushes inherited from the former owner). MMovers quoted a very reasonable price (well below the bid of another contractor I had been inclined to hire) and the work was excellent - they were prompt, dealt with me directly and professionally, and the work was done thoroughly. No mess left over. We can now sit out on the porch and watch our dogs running and playing around our backyard. I anticipate hiring them this spring to continue with the landscaping part of project. I recommend Mountain Movers highly."

"The exterminator was very friendly. In addition to doing the routine spray, he brought to my attention a few wasps nests - one that was right outside the front door - and offered to take care of those for me as well. Overall very happy with the service received."

"My experience with Appalachian Chimney Service was a mixed bag.  I initially contacted him in mid November and made an appointment with him for an afternoon about two weeks following.  He was a no show.  I contacted him the following week and he was very apologetic and we made another appointment for a few days following.  He arrived as promised, inspected two fireplace chimneys and cleaned a wood stove flue.  He did a good job with the cleaning.  We discussed problems I was having with down drafts in my chimneys and he suggested that we install high wind chimney caps and provided a price for installing them a few days later.  After a few days I contacted him again and asked that he go ahead and order a high wind cap for the wood stove flue.  He said it would take about ten days.  I haven't heard from him since and that was about four months ago.   <br /> He was very difficult to reach.  He rarely took phone calls, his voice mail box was always full and he didn't respond to emails.  The only way I could reliably reach him was via text message. <br /> Applachian Chimney Service probably does good work but their responsiveness and professionalism leave much to be desired. <br />"