INGROUND POOLS ONLY - WE DO NOT WORK ON ABOVE GROUND POOLS OR INSTALL ABOVE GROUND POOL LINERS Cleveland Aqua Pros has been proudly serving Cuyahoga County and the surrounding areas. We currently are focusing on Vinyl liner replacement and service. We offer full mechanical repair service. Cleveland Aqua Pros Is exited to announce that we have acquired Spa and Pool Covers INC. We now offer a full line of fully custom high-quality winter covers for pools, spas, and water features at amazing prices. Our covers are all made with a double stitch and french seem. Our covers are the strongest on the market. We offer ONSITE MEASURING AND INSTALLATION SERVICE. All covers are made in house here in Cleveland. Also offering a full cover repair service, we can pick up your cover, repair, and reinstall. Please call Today!
"BUYER BEWARE: Cleveland Aqua Pros is a horrendous company to deal with. Long story short, I signed a contract (and made a 20% down payment) on October 24, 2020, to have an inground pool built by this company in 2021, estimated July 2021. By September 2022 they still could not tell me (when they responded) when they would build my pool. They never built a single thing for my pool. There is not enough space to list all of the failures of this company. If you are considering them, run away, but if you would like to know my full experience, you may e-mail me at koenig.t@hotmail.com. They lie, ignore, and cheat all the time. They go months without answering phones, e-mails, or texts. In October of 2021, the owner, Tom, claimed he still hoped to build my pool in 2021. Funny, because they never had the site survey done nor submitted for a permit, let alone registered their business. I even had a certified USPS letter sent requesting work to him which he ignored. In August 2022, he said I was up next, which should be about 3 weeks. 3 weeks came and went, and when I got an answer he said he did not know when he could build it. I fired him and found someone else to build my pool in a month while Cleveland Aqua Pros did nothing for 2 years. I could not have been a better customer. I bought them lunches, gave them gift cards, dropped off chocolate, and did not scream/yell/or anything after all these issues. Still, Tom treated me like garbage and lied and broke his contract with me. This company should be out of business."
undefined on April 2023
INGROUND POOLS ONLY - WE DO NOT WORK ON ABOVE GROUND POOLS OR INSTALL ABOVE GROUND POOL LINERS Cleveland Aqua Pros has been proudly serving Cuyahoga County and the surrounding areas. We currently are focusing on Vinyl liner replacement and service. We offer full mechanical repair service. Cleveland Aqua Pros Is exited to announce that we have acquired Spa and Pool Covers INC. We now offer a full line of fully custom high-quality winter covers for pools, spas, and water features at amazing prices. Our covers are all made with a double stitch and french seem. Our covers are the strongest on the market. We offer ONSITE MEASURING AND INSTALLATION SERVICE. All covers are made in house here in Cleveland. Also offering a full cover repair service, we can pick up your cover, repair, and reinstall. Please call Today!
"BUYER BEWARE: Cleveland Aqua Pros is a horrendous company to deal with. Long story short, I signed a contract (and made a 20% down payment) on October 24, 2020, to have an inground pool built by this company in 2021, estimated July 2021. By September 2022 they still could not tell me (when they responded) when they would build my pool. They never built a single thing for my pool. There is not enough space to list all of the failures of this company. If you are considering them, run away, but if you would like to know my full experience, you may e-mail me at koenig.t@hotmail.com. They lie, ignore, and cheat all the time. They go months without answering phones, e-mails, or texts. In October of 2021, the owner, Tom, claimed he still hoped to build my pool in 2021. Funny, because they never had the site survey done nor submitted for a permit, let alone registered their business. I even had a certified USPS letter sent requesting work to him which he ignored. In August 2022, he said I was up next, which should be about 3 weeks. 3 weeks came and went, and when I got an answer he said he did not know when he could build it. I fired him and found someone else to build my pool in a month while Cleveland Aqua Pros did nothing for 2 years. I could not have been a better customer. I bought them lunches, gave them gift cards, dropped off chocolate, and did not scream/yell/or anything after all these issues. Still, Tom treated me like garbage and lied and broke his contract with me. This company should be out of business."
undefined on April 2023
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.
"They did a great job. I had this done months ago, but forgot to put in the review. CIMS is affordable and the staff are great!"
Ryan B on March 2021
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.
"They did a great job. I had this done months ago, but forgot to put in the review. CIMS is affordable and the staff are great!"
Ryan B on March 2021