Get matched with top plumbing installers for a remodel or addition in Independence, KY

"Ken installed 2 cut off valves for my outside faucets. I was happy with his work. I'll be keeping Plumb Tite's number in my phone."

"Josh was extremely helpful in advising us on what was needed for our remodel. The quote was considerably less than other plumbers. Unfortunately, we quickly realized that we needed to do more research on our remodeling plans before we could start our project. Although we have not hired Eco Plumbers, I was pleased with the customer service and they will be at the top of our list for any future plumbing needs."

"I think Archer Plumbing Company Inc is pricey."

"I have used Joe Lay & Sons for years! Top notch service!"

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
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"Whoever Nick sends to work at our house has always figured out what needed doing (and not more) and been able to get it done quickly, surely and cleanly. In this case we had just at our water main changed which cause sediment to clog fixtures and kill water pressure. Chris gave us the good news that a replacement fixture and part was all that stood between us and square one----and he fit us in the next day so that we could go out and buy the kitchen faucet we needed."

"Thomas Plumbing came to my home and they done an amazing job they installed a gas line for me from my basement to my kitchen for my new gas stove and if I ever need any more plumbing work or any thing of that nature I will call them again they was very professional"

"How did it go?  Details??
It was excellent!!!   On a scale of 1 - 10 -- it was a 15!!     First they called me right away to schedule, and worked with me to find the soonest time that worked for both of our schedules.
The rep who came to my home was Colt ... he was awesome!!!     He went above and beyond and even helped me fix a couple other things!    He was personable, polite, very thorough and seemed to be great at his job.  He is a very nice young man.
  He is an excellent representative of Joe Lay & Sons Plumbing.  
I will specify Joe Lay & Sons for any and all future plumbing needs (through warranty company or independently)
I often hesitate to bring people into my house, that  I do not know.    I do not  feel that way about Joe Lay Plumbing.
I highly recommend them to anyone looking for a plumber for plumbing needs.
They are prompt, caring, work to get you an appointment ASAP, dependable, thorough .... I can't say enough.
I am surely one who will complain when a company is not satisfactory, the work, the technician, etc  .... and I do.  
 But at the same time, when there is a company and service rep who are really good (in this case exceptional) I will  (and have) write, email or call them to compliment them and let them know just how good of a job was done, how the service rep was such a great representative of their company.. . . and that I will be a return customer!!
I have nothing but great things to say about Joe Lay & Sons -- and highly recommend them!!    


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"I submitted possible dates for cleaning when I made the purchase, but they didn't contact me to schedule. When I called them, they were very apologetic & explained that this was the first time they advertised a special on Angie's List , so they were still figuring things out. They scheduled to come out the very next day, and he did a great job. He was prompt, courteous, & professional, & he did the stairs for free to make up for the confusion & inconvenience. I will definitely hire them again."

"Dustin did a professionl job cleaning up our kitchen after a major leak: installing new pipes and cutoff valves and new faucet. He also installed a new hot water heater and battery for our sump pump."