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"When I first bought my house in 2018 it was very outdated and needed a lot of flooring done. I went online and all of the reviews for Frederick's were reassuring that they would take good care of it. My services were preformed in late 2018. I'd like to say I had no problems with the installation or service of those who came to my house. They were professional and even admitted when they accidentally broke one of my windows and paid for it. My issues are with the business itself. There were a few mistakes with the vinyl flooring so my husband made a call to the store in 2019 (less than a year after the services.) After a few calls we finally were able to get Nick to come out to fix them. He fixed one mistake but said he didn't have the correct item to fix the other one. He told my husband he would call him the next day or later in the week. We never heard from him again.. I understand he is probably busy running the store so we tried to be understanding and starting calling the store again. We talked to Mickie several times and were told Nick would get back to us. He still has not.. My husband has continued calling and talked to other employees and still nothing. His call logs on his cell phone show he has called over ten times now. It is now 2020 and I've pretty much come to terms with the fact that my floor is not getting repaired.. Several months ago the carpet started bunching and needs to be re-stretched but I'm afraid to try calling back again. It's very upsetting. I would love to say I recommend them because the products themselves turned out lovely, but customer service matters."

"They were great, always on time, friendly, did a nice job, and they cleaned everything up."

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

"Everstone's direct, professional, and customer centric approach was a breathe of fresh air vs. competitors' sales focused model. There was great communication, both in proposal and installation phases. The focus on customer satisfaction was evidenced by the attention to detail and quality. Not to mention that the stone flooring should mitigate any future damage from water infiltration."

"I am beyond happy with my experience using Coit for carpet cleaning! They did an amazing job on my rug!! It looks brand new again. The technician was professional, friendly, and made the whole process so easy. Their customer service was excellent from start to finish, and I truly felt taken care of. I’ll definitely be using Coit again and recommending them to friends and family!"

"Stacy, Ryan and all of the installers were the best! From picking out the carpeting, help from Stacy, Ryan measuring and the installers getting the job done in an hour. Everyone was knowledgeable, informative, courteous, efficient, we could go on and on... Highly recommend and would definitely use their services again."

"My wife and I were incredibly pleased with the quality of the work. Barney, the owner, is easy to deal with and has great attention to detail. The pricing was fair and exactly what he promised."

"We just had Marshall Carpet One install new floors for our entire first floor and part of our 2nd floor and our experience was great! We had both hard surface and carpet installed. They took the time to explain the difference between the various hard floor options. We selected samples to take home. After a few days of moving the samples from room to room, we selected samples that both my husband and I loved. We did have some questions about how best to manage some areas of our home. Marshall Carpet one had someone come to our home, listened to our concerns and provide us with options that best fit our lifestyle. Once the order was placed, Marshalls Carpet One scheduled both our installs (hard surface and carpet) in a timely manner that worked with our schedules. The installers Marshall Carpet sent to our home were a pleasure. They arrived on time, they were professional, and they did a great job. An unexpected challenge was discovered when our old kitchen floor was pulled up. The installer called the owner, and a resolution was quickly identified. It was clear Marshalls Carpet One was committed to making sure our install was flawless. Upon completion, both teams of installers walked through the house with us so we could review their work and address any concerns. Everything was perfect. Thank you Marshall Carpet One!"

"Wonderful. We had a sick pet and thought the carpet was toast. They brought it back to life, looked and smelled beautiful. I watched as they carefully hand cleaned the cushions on our sectional."

"Well what a disappointment. I spent a lot of time getting ready for this cleaning, making sure to move everything and wanted all the corners of the room done. The guy came in and sprayed some solution on the traffic areas and then used some type of brush thing over it. I expected the carpet to be steamed cleaned, which is was not. The corners of the rooms aren’t even touched and the walkway into the entrance into the dining room is totally dry, so not touched at all. I have cats so definitely wanted the corners of the rooms cleaned as they have done some damage there. Fortunately I have cleaned it very well, but still. Wanted it done professionally, which this was not. It was cheap, but not worth the money. I was never told they offer 2 types of cleaning and I guess she quoted me the cheaper ones. I would have paid more for a better job for sure."