Get matched with top drain line breakage camera locaters in Ingleside, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"Collins Sanitary had little knowledge about the channel system we have in our basement, but did give us suggestions how to repair it on our own. I appreciated their honesty about the channel system and them giving us options how to address the issue of occasional water in the basement. We will try to repair it ourself first, and then contact Collins Sanitary if necessary. Thanks!"

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"I had a great experience with this sewage company. They came out quickly, cleared my main line, and used a camera to show me exactly what was going on—I had tree branches causing the blockage. I really appreciated how they took the time to explain everything and made sure I understood the issue. Very professional, efficient, and honest service from start to finish."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Outstanding customer service provided by Sean when I needed a really bad drain backup cleared. He quickly came out to my home IN THE EVENING and took care of clearing my drain as well as the mess that was there from the stinky and gross overflow. When he finished the job he gave me some great tips on how to avoid this from happening again. So happy with his service and the bonus recommendations to keep my drain clean and clear. Highly recommend Legendary... and Sean! He has helped me with my furnace and my AC previously and is a great tech that knows his stuff! He's quick, polite and cleans up everything when done. BEST HVAC TECH & PLUMBER!!"

"Chris came out for an estimate on a leaking shower that I expected the wall would need to be broken into. His honest evaluation was that the shower door was the culprit. Its great to see companies not quote unnecessary work."

"We were extremely please with Chris. We approached the project with baby steps. After an initial jet & camera of our current drain & floor tile we learned we had a blockage (which is why in heavy rains we were getting water & mud coming up). We then hired him to open a section of concrete to expose the drain tile and fix. This lead to the exposing a serious problem and we went further and had Chris replace the drain tile, add a new sump pump & tie into existing to create a "back up". Although it ended up costing us about $9,000 we are at complete ease knowing our basement is dry now! We will only be calling Aqua Doctor for any of our plumbing issues in the future."

"Well. I have a sewer backup system that Permaseal installed in 2012. Never had a problem with it and it solved my sewer backup problem. I am supposed to have it inspected annually. I skipped a few years by laziness. They inspected this year. All was in order. They did however recommend that I replace a pump that is beyond its expected useful life and also batteries that are beyond their life. Those will be done in September or October. At same time I asked them to look at a floor drain in an unfinished portion of my basement. Water had come up. They diagnosed that my kitchen sink was backing up into the floor drain and fixed the problem by rodding the pipe under the floor drain. They were prompt and efficient. I also arranged to prepay for 5 years of servicing."

"Very well. It took two visits to determine the extent of the work. I am hoping all this work does the trick and our drains work more properly. We were experiencing slow draining in the two kitchen sinks. The building is old, 131 years old, and has the original stack. The technician said that our catch basin and sewer line are in good shape. It took some time to clear the stack. There is some concern that the stack might need replacing in the future."